Jobs: responsable service desk

Apply Now Service Desk ManagerRiyadh, Saudi ArabiaFAMA Technologies is looking for a Service Desk Manager to lead the IT support team and ensure the efficient resolution of technical issues while delivering exceptional customer service.The ideal candidate will be responsible for overseeing the daily operations of the service desk, monitoring performance, and...

Job DescriptionService Desk - Level 1 Agent SupportRoleRoles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset...

Job DescriptionService Desk - Level 1 Agent SupportRoleRoles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset...

Job ID: Location: Riyadh, Saudi ArabiaCategory: IT Infrastructure Management & SupportEmployment Type: Full timeJob Description:Service Desk – Level 1 Agent SupportRoleRoles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to...

About the CompanyRoles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services and...

Job Description - **- Job Title: Service Desk Analyst L3- Req Id: 112003- City: Riyadh- State/Province: Riyadh Province- Posting Start Date: 11/18/25- - Job Description:- **Role**: - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...

Overview: Abacus Technology is seeking a Service Desk/Desktop Lead to oversee a team of help desk and desktop support technicians providing enterprise level support for the US Military Training Mission (USMTM). This is a full-time position located in Saudi Arabia. **Responsibilities**: - Oversee the help desk and coordinate with desktop support...

Client Overview: Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

Client Overview: Our client is a global IT services firm specializing in SAP solutions. With a presence in India, the Middle East, Europe, and North America, they serve industries like manufacturing, oil and gas, healthcare, and retail. They offer SAP implementation, consulting, support, and custom development. Join them for a dynamic and innovative work...

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

Service Desk Analyst | Client Support | Saudi Arabia, Riyadh | HybridRLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers...

We are looking for a Service Desk Manager (Saudi) who is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving Responsibilities Oversee requests, incidents, and problems. Manages and...

We are looking for a Service Desk Manager (Saudi) who is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving Responsibilities Oversee requests, incidents, and problems. Manages and...

Responsibilities:Support the operation and improvement of ITIL-based service management processes such as incident, problem, change, request, and knowledge management.Monitor and track tickets in the ITSM tool (e.g., ServiceNow, Remedy, Jira Service Management) to ensurespan resolution and SLA adherence.Assist in coordinating change requests and...

The Administrator & Service Desk analyst is the first point of contact for all IT incidents and requests. You will manage the ticket queue, resolve Tier‑1 issues, maintain asset inventory, and escalate complex problems to infrastructure or security teams. Key Responsibilities Log, triage, and resolve hardware, software, and access‑related...

The Administrator & Service Desk analyst is the first point of contact for all IT incidents and requests. You will manage the ticket queue, resolve Tier‑1 issues, maintain asset inventory, and escalate complex problems to infrastructure or security teams. Key Responsibilities Log, triage, and resolve hardware, software, and access‑related...

If you know the Saudi automotive market and can bring business — this role is for you.We are hiring Service Sales & Business Development Executives to aggressively grow service revenue across KSA.This is not a desk job. This is a field-driven, target-oriented role for professionals who understand service operations AND know how to close business.Job...

Company DescriptionSAT Microsystems is a leading IT Service Provider headquartered in Saudi Arabia, delivering innovative solutions designed to reduce business costs and operational complexity. With a presence in over 10 countries, including UAE, the company is a trusted partner for hundreds of global businesses, offering cutting-edge IT services. SAT...

Qiddiya Investment Company is at the forefront of developing transformative recreational and entertainment experiences in Saudi Arabia. We are currently seeking a dedicated Manager - Help Desk to lead our customer support operations. In this role, you will be responsible for ensuring exceptional service delivery and responsiveness to our internal...