HomeChoice: Call Centre Agent Learnerships 2022

1 month ago


Cape Town, Saudi Arabia HomeChoice Full time
HomeChoice: Call Centre Agent Learnership Programme 2022

 

Here’s what you can expect to be doing in the role:

  • Obtain a Call Centre qualification over 12 months of your learnership program
  • All your training will be scheduled during the 12 months of your learnership program
  • Continuous feedback and coaching to set you up for success
  • Progressively working towards achieving sales objectives and revenue targets
  • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
  • Meet operational and quality efficiencies
  • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
  • Provide an exceptional customer experience
  • Ensure a professional, polite, and efficient service is offered by acting as an ambassador

 

Requirements

  • Matric / Grade 12 (with Mathematics or Mathematics Literacy)
  • 0 -2 years working experiences 
  • Clear criminal record
  • Computer Literacy advantageous

Skills and Competencies:

  • Effective communicator
  • Tenacity
  • Determined 
  • Have problem solving ability
  • Self-Motivated
  • Eagerness and willingness to learn and grow
  • Good work ethic


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