Department of Employment and Labour: Call Centre Agents
1 month ago
The Department of Employment and Labour invites unemployed youth to apply for the following Government entry level Jobs / positions.
Position: Call Centre Agents
Reference No: HR4/4/3/1/CCA/UIF
Centre: Unemployment Insurance Fund: Pretoria
Salary: R176 310 per annum
Responsibilities:
- Provide inbound and outbound calls services.
- Render helpdesk services.
- Maintain the employer database
Requirements:
- Grade 12 Certificate / equivalent.
- No experience required.
Advantageous / Knowledge:
- Unemployment Insurance Act (UIA),
- Unemployment Insurance Contributions Act (UICA),
- Batho Pele Principles,
- Call Centre Operating System.
Skills and Competencies:
- Communication (verbal and written),
- Listening Skills,
- Computer Literacy,
- Interpersonal,
- Customer Focused.
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