Job Description

To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives

• Documenting business process requirements through research, interviews or facilitation sessions
• In conjunction with business partners, designing new existing business processes
• Compiling test cases where required
• Executing test cases and providing written feedback relating to progress and categorising high medium and low business impact
• Providing information which contributes to building training manuals/material Interacting and maintaining good relationships with business stakeholders business users, change management resources, developers, testing and training teams
• Providing guidance and support to team members
• Perform a quality assurance role with colleagues
• Communicating regularly with business around progress with regards to the user requirement/functional specification and processes Managing Expectations
• Provide regular feedback to Project Manager where relevant
• Escalating issues so that delivery timeframes are not compromised