Senior Voice

1 month ago


Riyadh, Saudi Arabia Saudi Telecom Company Full time
Job SummaryJobs at this level are responsible for Identifying critical patterns and trends in financial data for Voice/Non-voice services to provide greater confidence in financial reporting. Also, supporting operations planning, resolving complex/financial customer , management and Finance queries and driving action plans to address the issue.Key Responsibilities
  • Auditing and reviewing financial data and make sure it will be reflected correctly in GL.
  • Performs routine activities within the specified scope.
  • Provides fine quality audit evidence through the use of advanced data analytics in the audit to provide greater confidence in financial reporting.
  • Provide relevant feedback during the audit to improve business processes and controls.
  • Participates in the decisions concerning customer service operations for smaller teams and implements approved policies, processes and standard operating procedures.
  • Supports customer service representatives in resolving complex/financial customer, management, Finance queries, and devises relevant action plans to address the issue and escalates.
  • Ensures that the team understands the additional customer needs and sells STC’s products and services, accordingly, in order to contribute in maximizing business opportunities and retention.
  • Assists in preparing financial reports and schedules that will be delivered to management and other departments.
  • Liaises within the assigned team to build effective working relationships.
QualificationsBachelor’s degree in Finance/Accounting or in a related discipline.Required Experience2-4 years of experience in auditing/preparing financial data in associate auditor organization.Desired Skills & Knowledge
  • High proficiency in data collection and analysis.
  • High proficiency in reporting skills.
  • Fluent in English (passed in TOFEL or IELTS is preferred).
Language
  • Arabic: Advanced
  • English: Advanced

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