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Assistant Catering Manager
3 months ago
Duties & Responsibilities
- Management of on-site front of house staff
- Setting and management of service delivery standards
- Mange rosters, time-sheets and shifts of all staff and monthly submission to Catering Manager for approval
- Maintain HSE records required by both the client and Q-pro
- Determine and implement corrective and proactive action plans for any non –compliance
- Support the implementation of the Business Plan for the Unit
- Ensure that the kitchen and dining area is clean at all times
- Good staff relations to maintain a comfortable and productive working environment for all concerned
- Visibility in service area at peak meal times
- Manage Customer & Client relationship
- Ensure all staff are inducted in using all equipment in the kitchen
- Report negligence and damage of kitchen equipment
- Responsible for equipment maintenance budget
- Food quality must be in line with the contractual agreements.
- Ensure that wastage is minimal
- Make sure staff are in proper uniform at all times
- Train and supervise staff
- Quality Control
- Supervise, lead and motivate employees
- Must be able to work shifts
Skills and Competencies
- Communication skills verbal and written
- Computer literate
- Organising and planning skills
- Interpersonal skills
- Team Player
- Excellent food skills
- Strong client and Customer service skills
Qualifications
- +2 years’ experience in the catering and / or restaurant industry on a supervisory level.
- Must have completed at least a National Senior Certificate