Credit Controller- Claremont

2 weeks ago

Western Cape, Saudi Arabia Rentokil Initial South Africa Full time

Requirements

PRINCIPAL DUTIES & RESPONSIBILITIES

  • Maintain a consistently low level of bad debt
  • Achieve and maintain KPI targets for collections, bad debt, DSO, and query resolution against the budget
  • Establish close communication with business units, internal and external clients, with a focus on timely collections and query resolution
  • Regularly meet with business partners and coordinate control functions
  • Implement collection strategies across the national market
  • Identify and build relationships with key client contacts to ensure timely recovery
  • Proactively review and follow up on outstanding debts
  • Provide debtor analysis for key clients and client portfolios
  • Assist Account Managers with reconciliations and other ad hoc debtor analysis, particularly regarding debtors reconciliations
  • Offer accurate advice on debt management, queries, VAT issues, etc.
  • Contribute to the analysis of ledger accounts and billing history
  • Collaborate with billing department to resolve credit control queries promptly
  • Participate in internal reviews of policies and knowledge capture of market information from file inception to recovery
  • Ensure all relevant details are included in the "collection package" provided to the market for collections
  • Analyze market breakdown and calculate accurate proportions due from the client base
  • Assist with planning for future developments and identify new opportunities where the credit control function can support the company's business objectives

SKILLS and COMPETENCIES

  • Excellent understanding of Accounts Receivable, Sales and Operations procedures
  • Must be self-motivated and able to work independently
  • Attention to detail is crucial
  • Ability to maintain a high level of accuracy
  • Strong critical thinking skills
  • Customer-focused and motivated to resolve complex issues
  • Results-driven, organized, and proficient at multitasking
  • Demonstrated experience in collecting past due accounts
  • Ability to prioritize, meet deadlines, and manage time effectively
  • Excellent written and verbal communication skills for interaction at all levels
  • Confident, skilled in negotiation, and proficient in collections
  • High degree of ethics and integrity, maintaining independent relationships at all times

QUALIFICATIONS and  EXPERIENCE

  • Minimum of 3 years in a credit control experience as well as 2 years exposure in reconciliations
  • Experience & exposure in a Service or FMCG environment Banking Sector, Retail Sector is essential as it is key accounts and on an open item system
  • Previous exposure to OnGuard/CreditNext and NAV/Business Central
  • Proven working knowledge of accounting system Credit Management 1,2,3
  • Strong computer skills in Microsoft Office applications i.e., Word, Excel -Advance, etc.

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