Senior Manager, Healthcare Transformation Solutions

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips' purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you'll be working towards creating a better and fairer future for all.

You are responsible for

Consulting project leadership

Manage multiple and/or complex project or project work streams including managing day-to-day client engagement and leading client team

Serve as subject matter expert for clients in client healthcare organizations

Work with client staff to maintain the appropriate support and momentum

Performs analysis of a variety of client's clinical operations, clinical program management, solution design and implementation

Leads client interviews, observes performance and gathers relevant insights from varied data

Oversees and/or develops deliverables with high attention to quality

Provides eloquent and motivational feedback to client and internal team

Leads the development of high-level workplans and drives workstream activities accordingly

Documents project status according to milestones and budget highlighting risks and deviations with appropriate escalation

Brings clinical subject matter expertise as part of a collaborative cross-solution project team

Co-facilitates co-creation sessions with multistakeholder client group keeping positive momentum, achievement of session goals and documentation based on designated tools (as planned with Project Lead)

Extensive experience utilizing analytical tools to identify and track trends in data advancing toward dealing with big data, balanced scorecards and population-based analyses

Identify improvement opportunities based on interviews, observations and data analyses

Evaluates potential solutions in terms of work effort and complexity and generates roadmaps

Practice development

Mentors project team on areas of expertise

Develop and adapt standard methodologies to the needs clients

Lead a collaborative cross-solution team

Mentor and coach internal resources in area(s) of expertise

Lead the development of consulting offerings and standard methodologies

Lead the sourcing of project teams and recruiting new team members

Business development, strategic account management and solutions development

Actively contribute to business proposals in consulting and solutions

Actively contribute to the analysis of sales opportunities within existing engagements or new clients

Develop sales presentations related to area(s) of expertise.

You are a part of

Designed to leverage Philips deep capabilities and assets, Healthcare Transformation Services (HTS), the consulting arm of Philips, extends our value to the global healthcare community as a trusted advisor and partner of choice, and transform healthcare delivery by tackling the most challenging clinical and business issues across the continuum of care. Our promise to our customers is grounded in our legacy of innovation and lead from our clinical strengths. As a global health technology leader and innovator, we know that achieving progress requires a highly collaborative approach. Experienced HTS Philips consultants work together with the leadership and staff of clients to collectively create tailored, targeted improvement strategies for lasting change. We combine integrated clinical, operational, and technological expertise with design thinking to ensure better experiences, better outcomes, and more sustainable health systems. We leverage our innovative and successful methodologies to help truly transform healthcare experience and care delivery models.

To succeed in this role, you should have the following skills and experience

Master's degree in business or healthcare field (i.e. management, healthcare administration, finance, accounting, economics, healthcare delivery, etc.). Additional professional degrees preferred (e.g., clinical masters or doctorate, MBA or comparable degree)

10+ years of experience in management consulting or healthcare project management with 6+ years of experience managing staff including team building, performance feedback, competency and career development of team members, communication of objective, team engagement and consulting leadership

Experience in assessing healthcare provider strategy and operations, identifying clinical and business process improvement opportunities and managing the design and implementation of solutions

Knowledge of the healthcare industry including healthcare delivery trends, clinical/business processes and issues with healthcare redesign to balance quality and costs

Experience operating at highest levels within client healthcare organizations (including clinical leadership) level with particular focus on delivering strategic value

Track record of creating close client relationships - looked upon by clients as a true extension of their executive team

Effective communication skills to provide feedback to clients and staff

Demonstrated ability to influence and collaborate within the client organization internally within Philips to bring about positive change

Excellent command of English language (verbal and written); Arabic speaker a plus

Expertise in MS Office tools particularly PowerPoint and Excel; use of Mekkographics or other graphics tools desired

How we work at Philips Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways: We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving. We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis. We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.