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Manager: Operations Support
2 months ago
Description
- Provide input into the annual budget;
- Manage costs by engaging suppliers for the most effective rates;
- Monitor and renegotiate service provider contracts when services are added or removed;
- Oversee and manage the initial IATA airport slot submissions and schedule alignment;
- Maintain current navigation platforms and offer input for optimization;
- Remain up to date with travel policies and cross border destination requirements;
- Manage compliance on Post Flight Documentation as per the regulations;
- Manage the procedures related to Jumpseat bookings;
- Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
- Monitor the continuous improvement and compliance to airport slot;
- Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
- Manage and compile fuel projections through the analysis of fuel usage;
- Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
- Maintain slot management within the current season;
- Manage all audits relating to 90-day retention documentation requirements;
- Manage the compliance of work instructions and manuals pertaining to the function;
- Review manuals and work instructions annually;
- Provide monthly reports to the Senior Manager;
- Operations on functional performance indicators;
- Report statistics to other departments on a monthly basis;
- Provide monthly reports detailing fuel usage;
- Oversee the team and report on the team's performance;
- Provide overall guidance to the team;
- Set team goals in order to meet the overall business need;
- Motivate, organise and encourage teamwork within the team to ensure productivity;
- Identify skill development areas for succession planning purposes;
- Promote effective communication amongst team members;
- Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
- Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.
Requirements
- Grade 12 or equivalent;
- Qualification in Flight Operational Management Advantageous;
- Minimum of 10 years aviation experience, of which, 5 years must be management experience;
Experience in the following areas:
- Aircraft Performance and Navigation,
- IATA Slot Management,
- Fuel Management and Monitoring.
- Operations Support 90-day retention documents;
- Experience with IOSA and SACAA audit requirements and engagements;
- Non-office hours may apply from time to time due to operational requirements;
- May be required to work weekends or extended hours;
Thorough knowledge of the following areas:
- IATA Slots,
- SACAA regulation on 90 days document retention Aircraft performance and Navigation,
- Company Travel,
- Management.
- Knowledge of IOSA/SACAA audit requirements and engagements;
- Computer Literacy.
Personal Attributes:
- Professional;
- High integrity;
- Empathy;
- Patience;
- Self-motivated;
- Independent able to work without supervision;
- Goal oriented;
- Positive attitude;
- Able to cope with changing workload priorities and pressure;
- Strong Leadership skills Planning, organizational and time management skills;
- Excellent interpersonal skills;
- Strong oral and written communication skills;
- Problem solving and decision making capability;
- Ability to multitask and delegate.