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Manager: Operations Support

2 months ago


Johannesburg, Saudi Arabia FlySafair Full time

Description

  • Provide input into the annual budget;
  • Manage costs by engaging suppliers for the most effective rates;
  • Monitor and renegotiate service provider contracts when services are added or removed;
  • Oversee and manage the initial IATA airport slot submissions and schedule alignment;
  • Maintain current navigation platforms and offer input for optimization;
  • Remain up to date with travel policies and cross border destination requirements;
  • Manage compliance on Post Flight Documentation as per the regulations;
  • Manage the procedures related to Jumpseat bookings;
  • Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
  • Monitor the continuous improvement and compliance to airport slot;
  • Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
  • Manage and compile fuel projections through the analysis of fuel usage;
  • Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
  • Maintain slot management within the current season;
  • Manage all audits relating to 90-day retention documentation requirements;
  • Manage the compliance of work instructions and manuals pertaining to the function;
  • Review manuals and work instructions annually;
  • Provide monthly reports to the Senior Manager;
  • Operations on functional performance indicators;
  • Report statistics to other departments on a monthly basis;
  • Provide monthly reports detailing fuel usage;
  • Oversee the team and report on the team's performance;
  • Provide overall guidance to the team;
  • Set team goals in order to meet the overall business need;
  • Motivate, organise and encourage teamwork within the team to ensure productivity;
  • Identify skill development areas for succession planning purposes;
  • Promote effective communication amongst team members;
  • Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
  • Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.

Requirements

  • Grade 12 or equivalent;
  • Qualification in Flight Operational Management Advantageous;
  • Minimum of 10 years aviation experience, of which, 5 years must be management experience;

Experience in the following areas:

  • Aircraft Performance and Navigation,
  • IATA Slot Management,
  • Fuel Management and Monitoring.
  • Operations Support 90-day retention documents;
  • Experience with IOSA and SACAA audit requirements and engagements;
  • Non-office hours may apply from time to time due to operational requirements;
  • May be required to work weekends or extended hours;

Thorough knowledge of the following areas:

  • IATA Slots,
  • SACAA regulation on 90 days document retention Aircraft performance and Navigation,
  • Company Travel,
  • Management.
  • Knowledge of IOSA/SACAA audit requirements and engagements;
  • Computer Literacy.

Personal Attributes:

  • Professional;
  • High integrity;
  • Empathy;
  • Patience;
  • Self-motivated;
  • Independent able to work without supervision;
  • Goal oriented;
  • Positive attitude;
  • Able to cope with changing workload priorities and pressure;
  • Strong Leadership skills Planning, organizational and time management skills;
  • Excellent interpersonal skills;
  • Strong oral and written communication skills;
  • Problem solving and decision making capability;
  • Ability to multitask and delegate.