Job Description
Position Summary

• Develops and executes the retail Sales targets by district, by brand and by store
• Manages the store managers
• Develops top door strategy in conjunction with Retail Director and Brand Manager
• Monitors the FSS/FSF channel performance, taking actions when needed, in collaboration with retail and brand teams

Key Responsibilities

• In conjunction with Regional Sales Manager, develops and executes the retail Sales targets by district, by brand and by store:
• Implement strategies to ensure targets are achieved and where possible exceeded
• Runs the FSS/FSF P&L
• Monitors key success metrics: sales, conversion, AST, Productivity/expenses, NPS, data collection
• Actively exploit business opportunities to deliver stretch plans and persevere during challenging times
• Makes recommendations to Retail Director and Brand Managers on yearly targets, as well as on
• Manages the Store Managers:
• Attracts, leads and develops teams to achieve sales plan and deliver high-touch customer service.
• Sets the tone for excellence in execution in all field staff, actively role modelling effective selling techniques and driving expectations of delivery of a strong service and selling culture across span of control
• Develops and upskills team in retail management techniques and drives commercial performance improvement
• Ensures operational efficiencies and completion of procedures according to retail regional and affiliate retail guidelines, brand guidelines and ELC standards
• Ensures all activities respect brand standards and visual integrity of stores
• Prepares and plans strong implementation plans for staff coverage across all retail locations, with particular focus in top doors.
• Develop and nurture strong, effective and productive business partnerships with store managers, customer, malls and local business
• Actively maintain competitor and market awareness, and develop strategies to ensure brand outgrows competitors.
• Develop and execute against top door strategy ensuring top doors grow ahead of competition, overall brand, have staff coverage and together with Trade and Marketing Manager implement

Qualifications

• Requirements and Experience
• Full, unrestricted Driver’s license
• 3 - 5 years retail sales experience, gained within the department store prestige product marketplace
• Exposure to marketing, budgeting and promotional planning, essential.
• People Management Experience
• Advanced MS Office – Word, Excel and PowerPoint
• Must be prepared to work within a department store environment
• Lifting of boxes, product, collateral