Qualifications

• University First degree, i.e. Bachelor of Science 

Experience

• 5 – 10 years in water and wastewater treatment products and solutions offerings and key account management 

Duties

• Conduct market research and analysis to identify opportunities and threats within the product segment, focusing on positioning.
• Collaborate with cross-functional teams to develop and refine product strategies aligned with business objectives.
• Drive new product development initiatives, from concept to launch, ensuring adherence to quality and regulatory standards NPI - New Product Implementation.
• Oversee existing product development EPD, managing stock forecasting for a broad range of principals and SKUs.
• Prepare product costing, including shipping details, and share comprehensive templates with the commercial team.
• Responsible for managing relationships and interface with principals
• Develop an in-depth understanding of customer needs and market trends to strategically position products and solutions.
• Conduct competitive analysis to identify key differentiators and establish a competitive advantage based on the specific product.
• Collaborate with marketing teams to create compelling messaging and positioning for the Protea Chemicals Water Care offering
• Engage in marketing activities with local industry bodies, including sales and marketing efforts, editorials, and advertorials.
• Take ownership of the entire product lifecycle, managing products from introduction to end-of-life.
• Monitor product performance and customer feedback, utilising data-driven insights to enhance product offerings.
• Collaborate closely with principal suppliers, sales managers, production, quality, and supply chain teams to optimise existing products and introduce improvements.
• Collaborate seamlessly with sales, marketing, supply chain, and quality teams to ensure alignment and effective communication.
• Provide training and support to sales teams, enhancing their product knowledge and driving successful sales strategies.
• Act as a liaison between different departments, facilitating smooth product development and launches. 
• Enhance the customer relationship to ensure long term partnerships.
• Develop customer account plans to identify and present new opportunities to the business.
• Build partnerships with key customers to ensure the long-term viability of the relationship.
• Stay updated on local and international regulatory requirements related to products.
• Participate in industry associations applicable to the product portfolio
• Collaborate with the quality team to ensure compliance with regulatory standards.

Job Competencies

• Builds Collaborative Relationships 
• Results Orientation 
• Ensures Accountability 
• Customer Focus 
• Continuous Improvement and Development 
• Situational Adaptability and Resilience 
• Strategic Thinking 
• Decision Quality 
• Balances Stakeholders 
• Analytical Thinking