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Consultant - Housekeeping

2 months ago

Riyadh, Saudi Arabia Redfish Solutions Full time

As a Housekeeping Consultant, you will provide expert guidance to clients on improving the efficiency and quality of executive housekeeping and other soft services. With a deep understanding of areas such as facilities management, customer service, and housekeeping, you will deliver tailored solutions that enhance service delivery. Your strong analytical, interpersonal, and problem-solving skills will be key to driving improvements and helping clients optimize their soft service operations.

Key Responsibilities:

  1. Consultation: Collaborate with clients to assess their soft service needs and identify opportunities for improvement.
  2. Analysis: Conduct in-depth evaluations of current soft service practices, highlighting strengths, weaknesses, and optimization opportunities.
  3. Recommendations: Develop customized strategies based on industry best practices to enhance service efficiency, quality, and productivity.
  4. Implementation: Support clients in executing recommended changes through training, process development, and change management.
  5. Performance Monitoring: Track and evaluate the effectiveness of implemented initiatives, making adjustments as needed.
  6. Communication: Clearly convey complex soft service concepts and solutions to clients, both verbally and in written reports.
  7. Industry Knowledge: Stay up to date on soft service trends and innovations, bringing fresh ideas to client engagements.

    Qualifications:

    1. Education: Bachelor’s degree in business administration, hospitality, facilities management, or a related field.
    2. Experience: Proven experience in soft service management, ideally in a consulting or advisory role.
    3. Expertise: Strong knowledge of BICSc standards, facilities management, customer service, and housekeeping best practices.
    4. Analytical Skills: Ability to analyse data, identify improvement opportunities, and provide actionable recommendations.
    5. Communication Skills: Strong verbal and written communication skills to clearly explain complex concepts.
    6. Problem-Solving: Proficient in developing innovative solutions for soft service challenges.
    7. Collaboration: Experience working with cross-functional teams and managing client relationships.
    8. Detail-Oriented: Ability to manage multiple clients and projects with attention to detail.

      Join our team as a Soft Service Consultant, where you’ll offer strategic support to elevate clients’ soft service operations and help them achieve superior organizational performance.

      This version retains all essential information while streamlining the language and structure for clarity and impact.
      redfish solutions promote a culture where diversity is welcomed and celebrated. We embrace differences, whether they be social backgrounds, ethnicity, disability, gender, age, religion, sexuality, and any other protected characteristic. We have an inclusive recruitment philosophy and will endeavour to support those applicants who may need adjustments in order to take part in the recruitment process.

      For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.