Technical Support Specialist

+3 years of experience in technical support, with diversified experience in both software and hardware, especially in systems like cameras and networks.Proficiency in Excel for data management and analysis, and in PowerPoint for creating impactful presentations.Excellent report writing skills, with the ability to clearly document technical issues and...

Role Description **Qualifications**: Saudi Nationality Only. Diploma degree in Information Technology, Computer Science or related field Technical Support and Troubleshooting skills Analytical skills to collect, analyze, and interpret data Customer Support skills with a focus on customer satisfaction Excellent written and verbal communication skills in...

Providing service and support to all end users. - Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices. - Utilize the current service management system and update the service desk on tickets Customized. - Install and configure new end user devices - Providing the service in transporting end-user...

Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of information. - Coordinate...

**Job Purpose**: Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of...

Technical knowledge:Good understanding of technologies and systems related to the products or services the business offers.communication skills:Ability to communicate tactfully with customers and properly understand their technical problems.Creative solutions:Ability to search for creative solutions and guide clients with options that work for their...

Educational qualifications: Bachelor's degree in information technology, computer, or related field. Training courses or professional certifications such as CompTIA A+, ITIL or MCSA may enhance the profile.Technical Experience: Previous experience in IT and network support. Previous work as a technical support technician or technical support supervisor...

Providefirst-line technical support to customers via various channelsincluding phone, email, and chat.Diagnose andtroubleshoot technical issues related to our SaaS platforms,including but not limited to software functionality, configuration,and integration.Collaborate closely withinternal teams, including Product Development and QA, to escalateand resolve...

Provide first-line technical support to customers via various channels including phone, email, and chat.Diagnose and troubleshoot technical issues related to our SaaS platforms, including but not limited to software functionality, configuration, and integration.Collaborate closely with internal teams, including Product Development and QA, to escalate and...

Educational qualifications:Bachelor's degree in information technology, computer, orrelated field. Training courses or professional certifications suchas CompTIA A+, ITIL or MCSA may enhance theprofile.Technical Experience: Previousexperience in IT and network support. Previous work as a technicalsupport technician or technical support supervisor is...

Providing service and support toall end users.Publish and distribute updates,patches, and service packs based on change requests Approved forend-user devices.Utilize the current servicemanagement system and update the service desk on ticketsCustomized.Install and configure new end userdevicesProviding the service in transportingend-user devices from one...

Providing service and support to all end users.Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices.Utilize the current service management system and update the service desk on tickets Customized.Install and configure new end user devicesProviding the service in transporting end-user devices from...

Review customer information, specifications, drawings, and other applicable details to determine requirements for design of system - Perform all necessary calculations and analysis, interpretation of data and pressure drop and flow analysis, etc. as required - Responsible for preparation of project specific method statements in line with scope of works,...

Possessing specialist knowledge ofoperating systems, devices, applications andsoftwareProviding technical support to teamswithin the organisation, and to external clients whenrequiredAssisting with systemsintegrationsManaging ticketed query system andensuring comprehensive database of queries and resolutions is keptup to dateMaintaining and updating...

5**:Years Experience** **Job Technical Support and System Integration Engineer Description**: This engineer will provide ongoing technical support and will be responsible for enhancing the integration between the system and other existing structures in the organization. نوع الوظيفة: دوام كامل الموعد النهائي لطلب...

Junior Technical Support Engineer **Responsibilities**: - Respond to customer technical assistance requests for network security and endpoint products - Diagnose and report product issues for a Linux-based network security appliance - Diagnose and report product issues for Windows-based server, Linux-based server and multi-platform endpoints - Advise...

Education and Technical Knowledge: The applicant should preferably be a university student in a major related to information technology, computing, or any field related to technical support. Basic knowledge of operating systems, computer programs and networks.Communication skills: The ability to interact effectively with users, understand their technical...

Education and Training: Degree in information technology, computer science, computer engineering or related field. Professional certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) may be beneficial.Knowledge of systems and technologies: Deep knowledge of different operating systems such as Windows and Linux, good...

University education or advanced study: Student in information technology, computer engineering, or a similar field. It is preferable for the student to be in the final years of his or her study programme.Technical knowledge: Good understanding of operating systems (such as Windows and macOS), networking, email, and basic office software such as Microsoft...

Req ID:453415 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...