Director of Human Resources

4 weeks ago


Riyadh, Saudi Arabia Nahdi Medical Pharmacies Company Full time

We are activelyseeking a solutions-oriented Software Support Specialist (Agent) tojoin our team You will be directlyresponsible providing functional customer support through variousmediums such as phone, email, and online This role is a greatopportunity for anyone interested in joining a fast-paced cultureand growth within an


EMPTrust HR is a leading provider of Human Capital Software on SaaSplatform and provides solutions for talent management, onboardingand related solutions and provides a flexible work environment withopportunities to grow your ; We support Fortune 500 companies,Small and Large Enterprises, State and local agencies and provide adynamic, fun work

Here’s whatyou’ll bedoing:

  • Providetimely, professional, and accurate responses to customers whosubmit inquiries via phone, email, orchat
  • Supportcustomers and end clients on answering questions, track issues orproblem reports into our IT help-desk tool and coordinate withtechnical and sales supportteams
  • Enterall correspondence and necessary information for problem resolutioninto our help-desk
  • Manageand set customer expectations on timely resolutions of open
  • Serveas a customer advocate and interact with internal teams to solvecustomerissues
  • Supportsetup of new client accounts and usersaccounts
  • Collaborateand follow-up with the product team on cases that requireescalation
  • Informcustomers of critical issues and systemupdates

Here’swhat you’llneed:

AnAssociates or Bachelor’s degree;Exceptional candidates withstrong educational credentials, web / computer knowledge and goodcommunications skills will be considered in lieu of A background inHuman Resources or study in HR will be considered an

  • Around1 year of experience serving in an external client-facing rolesupporting clients via phone or years of experience using,supporting, or troubleshooting web-based applications is;
  • 1-2years of experience working in a corporate environment supporting aproduct or software as a service (SaaS)solution
  • Experiencewith being managed to traditional customer support KPI’ssuch as response time, resolution time, and customer
  • Excellentwritten and verbal communicationskills
  • Detail-orientedand organized with the ability to prioritize tasks in a deadlinesensitiveenvironment
  • Strongtechnical, analytical and troubleshootingskills
  • Musthave a technical inclination and a basic understanding ofcomputers, internet browsers such as Chrome, Firefox or MS Edge andusing software on a daily
  • Interestin cloud technology, SaaS and HumanResources
  • Apassion for delivering exceptionalservice
  • Abilityto thrive in a teamenvironment
  • Creativeproblem-solving capabilities, ownership of issues, and excellentorganization andfollow-up

Proficiencyin MS Excel, Word, Email Outlook isrequired

Training: Training will beprovided on company’s SaaS software and related help desktools and components for selected

Candidateswho are selected will be required to complete a background checkand drug screening and must be qualified work in the United Stateswithout a visa EMP Trust HR uses E-Verify for workforce eligibilitychecks with the Department of Homeland security

Education: Bachelor's(Preferred)

Work Location: Gaithersburg,MD

We provide flexible working arrangements andwork hours for employees who have to deal with unexpected family;



  • Riyadh, Saudi Arabia RADCARE Full time

    The Human Resources Director will be responsible for providing strategic leadership and direction to the HR department. The selected manager will oversee all aspects of HR operations, including talent acquisition, employee relations, performance management, compensation and benefits, training and development, and compliance with legal regulations. The HR...


  • Riyadh, Saudi Arabia Antal International Full time

    Our client is a prominent family business group of Saudi Arabia that has a longstanding association with the Automotive sector. As their Automotive vertical is going through a transformation led by handpicked professionals from the industry, they are looking for an HR Director with outstanding people skills to support the Group CEO in change management from...


  • Riyadh, Saudi Arabia RADCARE Full time

    The Human Resources Director will beresponsible for providing strategic leadership and direction to theHR department. The selected manager will oversee all aspects of HRoperations, including talent acquisition, employee relations,performance management, compensation and benefits, training anddevelopment, and compliance with legal regulations. The HR...


  • Riyadh, Saudi Arabia Hyatt Regency Riyadh Olaya Full time

    Summary At Hyatt Regency Riyadh Olaya, we are looking for Human Resources Coordinator to be part of the team You will be responsible - Providing an excellent and consistent level of administrative support to your customers. - Assisting the Director of Human Resources in the efficient running of the Human Resources Department. **Qualifications**: -...


  • Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24084596 **Job Category** Human Resources **Location** Diriyah Riyadh a Luxury Collection Hotel, One Marriott Drive, Ad Diriyah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in carrying out the daily activities of the Human...


  • Riyadh, Saudi Arabia Linked4HR Human Resources Consultancies LLC Full time

    One of our esteemed clients from the Big4 Consulting is seeking a Director People and Organization to be based in Riyadh Saudi Arabia.Job Overview:Within People and Organization Consulting services will provide you with the opportunity to help their clients reset their talent strategies and deliver extraordinary business results through their people. We...

  • Gov Relation Manager

    4 weeks ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23014662 **Job Category** Human Resources **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The HR Manager directs and works with Human Resources and Operations...


  • Riyadh, Saudi Arabia Nahdi Medical Pharmacies Company Full time

    We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team! You will be directly responsible providing functional customer support through various mediums such as phone, email, and online This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an EMP Trust HR is a...


  • Riyadh, Saudi Arabia Rentokil Initial Full time

    Education and Training: Degree in human resource management, human resources, or related field. Obtaining professional certifications in human resource management such as SHRM-CP or PHR may be beneficial.Knowledge of Laws and Regulations: Good understanding of local and national laws and regulations related to labor and employment.Communication Skills:...


  • Riyadh, Saudi Arabia Family Care Hospital Full time

    We seek a Human Resource Manager for a full-time on-site role in Riyadh, Saudi Arabia. The Human Resource Manager will be responsible for directing and managing the overall administration, coordination, and evaluation of the human resource function. They will formulate and recommend human resource policies and procedures, develop and implement employee...

  • Human Resources

    4 weeks ago


    Riyadh, Saudi Arabia Dr. Sulaiman Al habib Medical Group - Dental Department Full time

    Human resources. ممثل موارد بشرية Ability to commute/relocate: - Riyadh: Reliably commute or planning to relocate before starting work (required)


  • Riyadh, Saudi Arabia Armada international co Full time

    The ideal candidate will support the fullscope of Human Resources responsibilities and partner with theorganization on strategic initiatives. They will maintain andenhance the organization's human resources by planning,implementing, and evaluating human resources policies, programs,and practices.ResponsibilitiesRecruitand Onboard new hires Conduct...


  • Riyadh, Saudi Arabia Armada international co Full time

    The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. ResponsibilitiesRecruit and Onboard new hires Conduct...


  • Riyadh, Saudi Arabia Family Care Hospital Full time

    We seek a Human Resource Manager for afull-time on-site role in Riyadh, Saudi Arabia. The Human ResourceManager will be responsible for directing and managing the overalladministration, coordination, and evaluation of the human resourcefunction. They will formulate and recommend human resource policiesand procedures, develop and implement employee training...


  • Riyadh, Saudi Arabia Segadty Full time

    This is a part-time remote role for a Human Resources Specialist. The Human Resources Specialist will be responsible for managing HR policies, employee benefits, personnel management, and HR management.


  • Riyadh, Saudi Arabia Esnad CO. LTD. Full time

    Human Resources (HR) and Personnel Management skillsFresh graduatesKnowledge of employee benefits administrationStrong communication and interpersonal skillsAbility to work independently as well as part of a teamBachelor's degree in Human Resources, Business Administration, or a related fieldFluency in Arabic and English is preferred


  • Riyadh, Saudi Arabia IKAR Trading L.L.C Full time

    The HR Officer role is to supporting the daily HR activities and assisting in coordinating HR policies, processes and relevant documents. This role also includes handle a variety of personnel related administrative duties: act as the liaison between HR managers and employees, ensuring smooth communication and prompt resolution of all queries. **Duties and...


  • Riyadh, Saudi Arabia Linked4HR Human Resources Consultancies LLC Full time

    One of our esteemed clients from theBig4 Consulting is seekinga Director People and Organization tobe based in Riyadh SaudiArabia.JobOverview:Within People andOrganization Consulting services will provide you with theopportunity to help their clients reset their talent strategies anddeliver extraordinary business results through their people. Wefocus on...


  • Riyadh, Saudi Arabia Liugong Machinery Middle East FZE Full time

    Human Resource Manager( Saudi National Only) We are looking for an HR manager to lead our HR team. You will take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role you should have experience as an HR manager, or other senior...


  • Riyadh, Saudi Arabia SHC Full time

    As a Human Resources Manager at SHC, you will be responsible for overseeing all aspects of our human resources management. We are a leading Management Consulting firm, working with diverse clients to improve their organizational efficiency and effectiveness. This position plays a crucial role in ensuring that our company maintains a thriving and inclusive...