Housekeeping Supervisor
3 weeks ago
Jobbrief:
ouraim is to provide original natural and memorable service andexperience that inspire our guests to pause as a housekeepingsupervisor your main tasks is helping with daily housekeepingoperations and helping in monitoring housekeepers. We are lookingfor a curious creative and experienced leader to join our team ifyou are ready for this experience and equipped with the right toolsand ready for a unique journey then you arewelcomed.
responsibilities:
- inspectsguest rooms public areas pool etc. after being cleaned byHousekeeper to ensure qualitystandards
- runssold room reports verify room status determine discrepant roomsprioritize room cleaning and update status of departing guestrooms
- respondsto customer complaints and specialrequests
- assignshousekeeping tasks to staff and inspecting work to ensure that theprescribed standards of cleanliness aremet
- schedulesstaff shifts and organizing replacements asrequired
- investigatesand addressing complaints regarding poor housekeepingservice
- providestraining & educating on cleanliness tidiness and hygienestandards to the housekeepingstaff
- motivatesteam members and resolve any issues that occur on thejob
- regulatestaking inventory of cleaning supplies and refilling stock asneeded
- issuescleaning supplies and equipment to housekeeping staff asneeded
- performsvarious cleaning duties in instances of staffshortages
Requirements
- excellentorganizational and team managementskills
- relevantexperience in a similar position for at least 5years
- previousexperience working in the hotel and hospitality industry working inresorts isplus
- excellentcommunication skills (verbal andwritten)
- selfmotivatedand creativeproblemsolver
- excellent organizational and team management skills - relevantexperience in a similar position for at least 5 years - previousexperience working in the hotel and hospitality industry, - workingin resorts is plus - excellent communication skills (verbal andwritten) - self-motivated and creative problem-solver
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