Service Designer
4 weeks ago
Job Description
Title – Service Designer
Location – Jeddah, Saudi Arabia
Benefits - Visa, Medical insurance, Bonus, 25 days holiday
About the Company
Our client is a strategic design consultancy crafting transformative experiences that unveil unique opportunities for businesses across a diverse range of industries. With a keen focus on Financial Services, Banking, Government, Retail, Hospitality, Automotive, and Telecommunication. Their mission is to empower businesses to create purposeful products and services that resonate with their customers, fostering lasting connections and driving success. Through strategic design thinking, we elevate brands, ensuring they stand out in the dynamic landscape of today's diverse and competitive markets.
About the Role:
As a Service Designer, you will play a pivotal role in reshaping the customer journey across a spectrum of digital and physical touchpoints. This is a unique opportunity to contribute your expertise to a significant project that is set to redefine the customer experience within the banking sector.
Responsibilities:
- Collaborate with cross-functional teams to analyze, design, and optimize customer experiences.
- Contribute innovative ideas and insights to enhance the overall service design strategy.
- Work on various digital and physical touchpoints to create a seamless and customer-centric experience.
- Utilize your banking or financial sector experience to bring valuable perspectives to the project.
Qualifications:
- Proven experience in service design, particularly within the banking or financial sector.
- Strong analytical and problem-solving skills.
- Ability to collaborate effectively in a dynamic, cross-functional team environment.
- Passion for shaping innovative and user-centric solutions.
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