Safety Officer

3 weeks ago


Jeddah, Saudi Arabia SWISSOTEL Full time

Job Description


Ensure the safety of guests, suppliers, visitors contractors and employees., and property by actively monitoring the premises and responding to incidents promptly and appropriately.

· Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.

· Keeps the Cluster Health & Safety Officer Cluster Director of Security informed of all safety related matters.

· Liaises with Management personnel and all employees and assist with safety concerns.

· Liaises with local law enforcement and Fire & Safety officials if required.

· Proper grooming at all times

· Inspects lobbies, corridors, guest floors, public areas and outside, including parking area.

· Inspect public areas to detect fires, unsafe conditions, and conditions of safety equipment.

· Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously.

· Notifies concerned Department Head of presence of persons with questionable reputations. ·

Assists management and enforcement officers in emergency situations. · Complies and records data for Safety Control.

· Investigates & Document all incidents, accidents, and safety-related activities in a clear and concise manner, maintaining accurate records.

· Ensures all Fire safety equipment is at the designated places and are serviceable at all times.

· Ensures all Fire Exits and stairs are clear from obstruction at all times.

· Reports complaints or problems to Cluster Health & Safety Officer & Cluster Director of Security if no immediate solution can be found.

· Ensures a high level of product knowledge of hotel and local areas.

· Ensures a high level of customer service is consistently maintained.

· Ensures the Cluster Health & Safety Officer & Cluster Director of Security is kept fully aware of any relevant feedback from either customers or other departments.

· Reads all memos concerning Safety.

· Attends training sessions as scheduled to improve skills and knowledge.

· At the end of the shift or the day, she/he has to communicate all information that the next shift or the Cluster Health & Safety Officer & Cluster Director of Security has to know for a well running of the operations.

· Provide Safety related trainings to the departments/ contractors as assigned by Cluster Health & Safety Officer.


Qualifications


• Minimum of 1-2 years’ experience in hotel is preferred.

• Excellent communication skills, both written and verbal required.

• Be committed to exceeding guest expectations



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