SAS Service Engineer
4 weeks ago
Your Responsibilities
- Executing service work on Substation Automation Systems according to work instructions and in accordance with Hitachi Energy processes.
- Delivering quality customer service to satisfy customers and preparing methods of statements and site activity scheduling's.
- Supervising cubicle installation & cable laying works and performing, modification, extension and upgrading works including scheme checks, system power up, system integration, communication verification, signal tests, implement cybersecurity controls, cybersecurity tests, SAT, energization checks, etc.
- Performing preventative and corrective maintenance works and identifying technical problems and make analysis through remote or on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
- Preparing visit reports, service reports, test reports, RCA, etc as required on the job.
- Working closely and cooperation with the engineering team to identify digital solutions and supporting the expansion of the service scope on the Hitachi Energy installed base.
- Acting as resolution owner of the assigned customer cases and applying safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- A bachelor's degree in electrical and electronics engineering is required.
- Minimum 6 years of relevant experience in Substation Automation Systems and IEC 61850 is preferred.
- Proficiency in both spoken & written English and Arabic language is required.
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