Hardware Technician

3 weeks ago


Riyadh, Saudi Arabia National Parcel Stations Network Co. Full time

The Hardware Technician’s role is to maintain all parcel stations in a proper condition. The individual will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required, and all maintenance related to parcel stations all over Saudi Arabia.

Responsibilities:

  • Installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment of parcel stations.
  • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring parcel stations’ performance.
  • Accurately document instances of failure, repair, installation, and removal of parcel stations.
  • Support development and implementation of new parcel stations installation.
  • Maintain and clean all parcel locations including rooms and hardware.
  • Monthly preventive maintenance on parcel stations and ensure all hardware is operating ahead of.
  • To raise all required parts and maintenance to the required team.
  • To solve all customer issues received from operations or customer service team.
  • Maintain all hardware in proper condition including cameras, screens, and routers.
  • Participate in all related tasks to parcel stations maintenance.
  • Ensure all tools and company property are maintained.

Requirements

  • A diploma degree must be in hardware/computers or in a related field.
  • Minimum of 5 years experience in a technical department or in a related field.
  • Hands-on hardware troubleshooting experience.
  • Ability to operate tools, components, and peripheral accessories.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Ability to conduct research into PC issues and products as required.
  • The Iqama profession must be the same or related to the position.

Key Skills & Core Competencies

  • Ability to use Microsoft Outlook, Excel, and Word.
  • Good English skills including speaking and writing.


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