Business Performance Analyst

3 weeks ago

Riyadh, Saudi Arabia Lucidya Full time

About Lucidya 

Lucidya is one of the fastest-growing SaaS startups in the world & the leading social media analytics tool geared towards the Arabic language. By leveraging AI, Machine Learning & big data technologies, we are on a mission of helping businesses in the MENA region to understand and better serve their customers using our Media & Customer Intelligence products.
With an HQ in Riyadh and offices in different countries in the world, we are funded by the most reputable investors in the region and scaling rapidly to meet the increasing demand for our products.
Come and join the startup that has been named by the World Economic Forum as one the most promising startups in the MENA region … be part of the history we are making.

Summary: 

This is a professional role supporting strategic planning, management and developing performance and metrics tracking methodologies supporting the Performance and Strategy Department. This role involves a combination of reporting and collaboration with cross-functional teams to enhance organizational performance.

An employee assigned is responsible for assisting with the development of organization performance monitoring plans, continuous process improvement, business, and organizational assessment.

Requirements

Requirements and skills

  • 2+ of work experience.
  • A bachelor's degree in Business Administration, or a related field.
  • A collaborative and adaptable approach to working within cross-functional teams.
  • Knowledge in the development of reporting and dashboards for real-time visibility into business performance.
  • Proficiency to gather, analyze, and interpret data, identifying trends, patterns, and areas for improvement.
  • Ability to identify and implement new technologies, tools, and methodologies to improve performance management and reporting processes.

Roles & Responsibilities: 

  • Develop and implement performance management and reporting strategies aligned with the overall company strategy.
  • Implement performance metrics and key performance indicators (KPIs) to measure the effectiveness and efficiency of business processes.
  • Lead the development and maintenance of reporting and dashboards for real-time visibility into business performance.
  • Support the annual planning process, offering performance-related input and analysis.
  • Ensure risk compliance by developing, implementing, and monitoring policies, procedures, and protocols supporting reporting and performance management processes.
  • Collaborate with cross-functional teams to gather, analyze, and interpret data for identifying trends, patterns, and improvement areas.
  • Provide leadership with tailored performance reports and insights.
  • Work closely with internal functions to ensure data integrity and reporting accuracy.
  • Identify and implement new technologies, tools, and methodologies to improve performance management and reporting processes.
  • Stay up-to-date with industry trends and best practices in performance management and reporting, applying knowledge to support department growth.
  • Provide coaching, mentoring, and training to team members, developing their skills in performance management and reporting.
  • Conduct benchmarks and research to inform planning and performance analysis.
  • Collaborate with cross-functional teams, including finance, marketing, and operations, to gather relevant data and insights.
  • Implement performance improvement strategies in collaboration with the team.
  • Maintain accurate documentation of data sources, analysis methods, and reporting processes.
  • Update documentation for performance-related procedures.
  • Prepare regular reports and dashboards to communicate performance metrics and key findings.
  • Coordinate with human resources development and assessment.
  • Develop company-wide performance indicators and dashboards related to employee performance.
  • Launch and manage the performance management process.
  • Create and oversee procedures supporting and enhancing employee performance aligned with the company’s objectives.
  • Gather and assess necessary data to evaluate employee performance and identify workplace issues and development barriers.

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