“Tamayyaz– Waiter – Saudis Only”
4 weeks ago
· To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Standards of Performance.
· To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
· To carry out any other reasonable duties and responsibilities as assigned.
· To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.
· To perform opening and closing procedures established for the place of work as assigned.
· To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
· To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
· To ensure that the place of work and surrounding area is kept clean and organized at all times.
· To handle guest enquiries in a courteous and efficient manner.
· To monitor operating supplies and reduce spoilage and wastage.
· To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
المؤهلات
- Previous service experience is an asset
- Knowledge about Point of Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remain calm and courteous at all times
معلومات إضافية
Your team and working environment:
- Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.
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