Director of cable factory department for research and development
2 weeks ago
We are seeking a qualified Field Service Manager to oversee a large team of Heavy Equipment Field Mechanics in Portland, The Service Manager will supervise a team of 25 Field Technicians tasked with repairing construction and mining Will interact with all employees and other department managers, customers, and Managers with dealership experience will be considered an
Responsibilities:
- Oversee field and shop repairs including closing work
- Prepare bids and have oversight of quotes for repairs and maintenance work in a timely manner
- Review and evaluate all work orders for accuracy
- Negotiate and settle customer and internal service disputes
- Control and evaluate department P & L, including capital expenditures
- Interact with other department employees and promote a team environment
- Handle all employee issues including hiring, mentoring, disciplinarian actions, and terminations
- Monitor and schedule for technician training to stay current with technology
- Assist with other duties as assigned and directed by the Branch Manager and Corporate Service Manager
Qualification
- Strong organizational and customer service skills
- Exceptional time management skills, and the ability to prioritize and complete all tasks
- Should have a minimum of 5 years experience previously working in a management capacity in the heavy construction and mining equipment
- Must have excellent verbal and written communication skills
- Must have strong customer service skills
- Strong computer skills
Compensation:
$90k - $130k/year, salary range depends on experience and
Shift:
Day shift, 7:00 am 5:00 pm Monday
If interested in the position please contact Rachelle @ 1- or forward a copy of your resume to
Must have strong diagnostics, electrical and hydraulic Strong computer diagnostic skills 3-7 years experience performing major repairs on heavy construction/mining Must have a valid CDL A or B with a clean driving Must be able to work well under pressure and meet Should have good communication skills, both verbally and
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