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Multi Unit Manager
2 weeks ago
Basic Function & General Purpose:
Responsible for managing different sectors, regions, or multiple units of Joffrey's. Hire and train employees prepare reports and sets budgets.
Working Hours:
48 hours a week and as per operation needs
Activities & Responsibilities
Primary
v Promote, work, and act in a manner consistent with the mission of Joffrey's
v Set tools and objectives for departments or units.
v Develop budgets and ensure the department adheres to them.
v Participate in developing policies and procedures.
v Manage staff.
v Hire, train, and terminate workers as needed.
v Determine salary brackets.
v Handle employee relations.
v Attend and preside over meetings.
v Maintain employee records.
v Manage and direct overall operations.
v Set goals for each department.
v Communicate goals to department heads.
v Measure the success of each department.
v Manage support staff.
v Delegate responsibility.
v Generate and present reports on departmental goals.
v Participate in seminars and conferences.
v Motivate and encourage employees.
v Participate in lead generation and business development.
v Ensure high customer and client satisfaction.
v Solicit customer feedback.
v Ensure inventory is stocked and consistently replenished.
v Promote the company's mission and values.
v Set district and regional goals.
Skill Requirements:
v Working knowledge of food and beverage functions, and general knowledge of shop operations.
v Outgoing, positive attitude and enthusiasm for working with the public.
v Demonstrates team management, delegation, issue resolution, coaching skills, and the ability to motivate others and provide direction for staff.
v Effective oral and written communication skills.
v Effective analytical, planning, and problem-solving skills.
v Demonstrates organization and multi-project time/issue management and the ability to meet deadlines consistently.
v Work effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
v Outstanding ability to listen, communicate and work effectively with guests in high stress and high-volume setting.
v Ability to present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
v Accurate cash handling skills and ability to compute rate, ratio, and percent and to draw and interpret
v Charts and bar graphs.
v Proven ability to consistently deliver results with mínimal supervision.
v Flexible availability including daytime, evenings, weekends, and major holidays. Full availability for any
v Shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
v Restaurant management or food service experience required.
v Proficiency at all workstations in the lounge, including bar, food prep, pos system.
v Complete knowledge of Joffrey's menu, product preparation, and standards.
v Working knowledge of all store equipment functions.
v Prior experience with point-of-sale cash handling systems preferred.
Tools & Technology (examples in parentheses)
v Cappuccino or espresso machines,
v Commercial use:
v Blenders, coffee grinders, coffee or iced tea makers, cutlery, dishwashers
v Food slicers, scales, ice dispensers, food warmers, grills, microwave ovens, ovens, toasters
v Credit card processing machines, delivery app units, and software,
v Digital menu screen, smart tv's, music system, personal computers, printers
v Phone headsets, point-of-sale terminals, and workstations, touch screen monitors
v Accounting software, office suite software (micros, oracle, and omega)
v Spreadsheet software (Microsoft excel) word processing software (Microsoft Word)
Job Types:
Full-time, Permanent
Salary:
ریال9, ریال10,000.00 per month
Ability to commute/relocate:
- Dammam: Reliably commute or planning to relocate before starting work (required)
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