General Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Antal International Full time

General Manager is responsible to ensure profitability by overseeing the various departments which include variable operations (retail and fleet sales), fixed operations (service & parts), and the business office (accounting & administration).


Duties of the general manager include but are certainly not limited to, planning, motivating, and coordinating corporate management through leadership and solid business practices.


  • Planning and developing short and longterm goals and objectives annually and submitting time projections to corporate management for approval.
  • Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
  • Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
  • Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.
  • Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met.
  • Implement growth strategies that align with the company's objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market,
  • Provides guidance to the Regional Managers of sales, services, Operations, finance, and auto parts on issues impacting the business or
  • Understands and ensures compliance with warranty and policy procedures.
  • Review reports to identify trends in data, and strategies with sales, parts, and services managers on addressing best practices on how to monitor, resolve, or resources are available.
  • Monitors the performance of the service, parts, and body shop departments.
  • Coach the sales team on proper closing techniques through training and active participation.
  • Spend time with customers to determine their needs, discuss vehicle options, and assist sales team members in closing deals.
  • Monitor and analyze salespeople's performance
  • Ensures the agreedupon KPIs are achieved as per the agreed quality, time & cost.

Requirements:

  • BA/BS degree, MBA, or similar required
  • A minimum of 15 years of experience
  • Excellent interpersonal, communications, organization, and presentation skills
  • Working knowledge of the automotive industry is preferred.
  • Previous experience in the GCC is preferred, especially if the experience was in Saudi Arabia


 Fluent in English
  • Arabic language fluency preferred
  • Arabs or Saudi Nationals are preferred for this position.

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