Guest Service Manager

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Red Sea Global Hospitality manner.To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa, and health club, and other Red Sea Global Hospitality properties.To oversee the...

Job Number Job Category Rooms & Guest Services OperationsLocation Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met...

Excellent communication skills and the ability to communicate with customers tactfully and professionally.Ability to solve problems effectively and handle complaints in a positive manner.Good knowledge of customer service and hospitality principles.Ability to work in a changing environment and work pressure.Ability to analyze guest feedback and make...

Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....

Job Number Job Category Rooms & Guest Services OperationsLocation Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily...

Company Description Fairmont hotels is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30000 employees worldwide we are dedicated to providing exceptional service embracing innovation and fostering a culture of excellence. Job Description As the General Manager of Fairmont Red Sea...

Job RequirementsBachelor's degree in Civil, Electrical or Mechanical Engineering or equivalent experience.Background in Engineering Safety/RAMS Engineering and/or Systems Assurance.Formal training or supervised work in applying RAMS Engineering techniques, methods and tools.Proven experience of undertaking FMECA and RAMS Assessments.Proven experience of...

Bachelor's degree in Business Administration, Computer Science, or related field.Deep understanding of core processes in soft services such as customer service and customer relationship management.Leadership and management skills to manage teams and direct them towards achieving goals.Ability to develop strategies and plans to improve service delivery and...

Build, develop, mentor, guide and teach the pre-opening Front Office department.Assist in developing the hotel's strategic and marketing plans.Create and prepare annual budgets for the Front Office department.Develop and execute training programs for all Front Office team members. Oversee regular employee training sessions and track their effectiveness,...

Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a...

Planning and OrganizingPlan manpower requirements to achieve an efficient usage of labor, considering business needs and seasonal trends.Create and prepare annual budgets for the laundry department.Responsible for revenue objectives.Collaborate with colleagues across the hotel to ensure all guest requirements are met. OperationsSupervise and lead the hotel's...

Transfinder is Growing and we are huge on promoting our top performers. We are also a proud recipient of the 2022 Capital District Top Workplaces Winner.If you want to work for an industry leader, learn the latest technology and be a part of an organization that values employee opinions, then Transfinder is the company for youThe Account Executive is...

Job Number Job Category Rooms & Guest Services OperationsLocation Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we want that impression to be...

Soft Services Oversight:· Manage and oversee soft services such as cleaning, waste management, pest control, laundry, gym attendants, lifeguards, and other facility-related services.· Develop and implement comprehensive soft services programs to meet the needs and expectations of the client and organization.· Collaborate with other key stakeholders to...

Job Number Job Category Golf, Fitness, & EntertainmentLocation The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYWash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational...

As a Training Manager, you will serve the needs of the business, our guests, and our colleagues by ensuring that all colleagues are trained to be able to perform their jobs safely and efficiently. To develop and implement the professional development strategy of the hotel. To inspire all hotel employees to behave and perform in accordance with the best...

Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY – F&B and Event Service ExpertOur jobs aren't just about putting food on the table or serving guests during...

As a Director of Operations, you will play a pivotal role in evaluating and aligning with the short and long-term goals of the hotel.This position holds overall responsibility for achieving hotel financial performance and fostering engagement among guests and colleagues.Key Job Responsibilities:Stay informed about the business, competition, industry trends,...

Job Number Job Category Golf, Fitness, & EntertainmentLocation The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProvide musical entertainment for guests and may be in character. Promote a fun and comfortable atmosphere...

Anticipate all guest needs and handle all guest inquiries.Participate in the effective day to day operation at the Bell service desk.Have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.Ensure lobby area is...