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Ecommerce Specialist
2 weeks ago
The Ecommerce Specialist will be responsible for managing and optimizing e-commerce channels, ensuring customer service satisfaction, and analyzing sales data to drive growth and profitability.
- Strategy: Develop and execute a comprehensive ecommerce strategy aligned with the company's vision, with a focus on revenue growth, customer engagement, and maintaining our luxury brand identity. This includes expertise in managing ECOM presence and sales strategies.
- Technology Stack: Oversee the selection, implementation, and management of ecommerce technology platforms and tools to ensure optimal website performance, security, and user experience. This includes proficiency in Woocommerce, Google Analytics, Amazon Seller Central and other Ecommerce/Digital marketing tools.
- Product Listings: Manage and review product presentation onsite to ensure correct categorization, images, copy, pricing, and promotional offers are accurate and meet the guidelines stipulated by the brand.
- Competition Research: Stay informed about industry trends, competitive activities, and emerging market dynamics, conducting regular research and analysis to identify opportunities and threats in both the luxury ecommerce and Amazon spaces.
- Customer Experience: Collaborate with crossfunctional teams to ensure a seamless and exceptional online shopping experience, including website usability, customer support, and personalized recommendations, on the Ecom platform.
- Data Analytics: Create, analyze, and maintain monthly reports to show the growth of marketplaces, the impact of digital marketing, and analytics of channels and marketplaces.
Salary:
ریال4, ریال6,000.00 per month
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
Experience:
- Ecommerce: 1 year (preferred)
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