Policy Validation Lead
2 weeks ago
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Purpose:
This key objective of the role is to initiate all activities as directed by the Manager in ensuring policy contract implementation and members within the agreed KPI .
Key Responsibilities:
Working directly with clients(new & retention) on membership list & validating with Yakeen to achieve 100% upload within 48 hours & minimizing fallout below 1% (excluding duplicate insurance) after client confirmation.
Fallouts : Working directly with clients to manage fallouts & arrange compliance information for successful CHI upload.
Contracts : Building & implementing policy contracts when requested.
Duplicate Insurance : Communicate with clients on the status of duplicate insurance & implement client decision with upload to CHI within 15 days.
Policy validation : Arranging required compliance documents & information to confirm policy validation.
Global care : Implementation of policy / member upload on global care system.
Misc. : Any related tasks on membership/policy assigned by Manager.
Report : Prepare daily status report on new/renewal policies & fallouts
Qualifications:
- Bachelor's or Master's degree in related field.
- Minimum of 3 years of experience in Business/IT management, with a proven track record in digital transformation.
- Strong leadership and team management skills.
- In-depth knowledge of the latest digital technologies and cybersecurity practices.
- Experience in the insurance or healthcare industry, preferably in the Middle Eastern market.
- Excellent project management and organizational skills.
- Fluent in English and Arabic.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
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