Hvdc Local Service Centre Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Hitachi Energy Full time

You as a HVDC Local Service Center Manager will be part of Hitachi Energy PGGI HVDC business based in Jeddah, Saudi Arabia. Responsible for driving and implementing the service strategy as well as operations, growth, monitoring, reviewing, analyzing, and reporting of the market conditions as well as customer strategies and competitor activities. In this role you will report to the Global Product Group Manager for HVDC Service.**:

Your responsibilities:

  • Establishment of the HVDC Local Service Center (LSC) in Jeddah.
  • Staffing of the LSC with needed roles and competencies to deliver on customer commitments.
  • Identifying and managing the marketing and sales investments necessary in order to increase market penetration, as well as entering a new market segment whilst building customer awareness.
  • Ensuring the timely delivery of service sales and strategy.
  • Implementing the agreed delivery and performance standards to ensure quality and customer satisfaction.
  • Overseeing the daytoday service operations, reviewing, and supervising the service delivery and project execution.
  • Seeking to maintain a strong relationship both externally with customers as well as internally with the Global Product Group functions to ensure growth, improvement and productivity.
  • You will supervise professional level employees.
  • Responsibilities include setting goals and objectives for team members for achievement of operational results.
  • Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • A bachelor's degree in relevant field.
  • Minimum 5 years of relevant experience in Service business and Leadership positions.
  • Proficiency in both spoken & written English language is required.

Basic Info

Location

  • Jeddah, Maddinah, Saudi Arabia

Job type

  • Full time

Experience

  • Management

Job function

  • Engineering & Science

Contract

  • Regular

Publication date

Reference number

  • R0026861
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