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Product Clinical Specialist Surgery
2 weeks ago
Job Description Summary:
The Product Clinical Specialist for Surgery will be focused on customer centricity and this is the priority for this job.
The employee responsibility will serve different categories of surgery modality customers including commercial, marketing, clinical support, sales demoing, and trainings.
The job is designed to contribute to the Saudi market.GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits.
Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities
- Work on increasing orders, sales, margin, and share through worldclass clinical consulting, strong customer relationships, and educational support for regional sales team, local/national "show sites" and regional customer base. These roles require specialty clinical qualifications.
- Initiate, create and lead the presales demo sessions professionally inside and outside operating theaters, while also providing training.
- Respond to customer requests including but not limited to training requests (post sales), remote support and marketing presentations/trainings.
- Increase the awareness about GE HealthCare surgery portfolio, clinical strength through professional marketing campaigns, activities, and roadshows.
- Enhance surgery visibility in the region via customer direct and indirect approach through account managers, biomedical, field engineers and service colleagues.
- Acts as a business owner and cooperate with all company divisions stakeholders to ensure accurate follow up and precise execution plans.
- Utilizes indepth knowledge of own and others sales territory, product lines, markets, sales processes, or customer groups and uses analytical thinking and commercial experience to execute policy/strategy or plan.
- Able to consult customers clinically and position products efficiently.
- Awareness of the competition and the factors that differentiate them in the market.
- Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
- Travel up to 60% of the time
Required Qualifications
- This role requires at least 2 years of experience in Advanced Clinical Sales
- Bachelor's degree in STEM from an accredited university (Radiology background is preferred)
- Has sufficient clinical experience (at least 2 years) multiple C-Arms and led previous successful demo sessions.
- Has acceptable experience in Saudi market and surgery modality customers specifically.
Desired Characteristics
- Strong oral and written communication skills in Arabic and English.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Established project management skills
- Social, humble, and able to cooperate with different/diverse teams and personalities.
- Fast learner and eager to continuous selfevolving.
Compliance
- Adheres to and upholds highest standards of compliance to relevant international and local Regulatory and GE Healthcare Codes of conduct
- Adheres to all applicable GE and GE Healthcare compliance policies, codes, and training requirements
- Identifies and reports any quality or compliance concerns and take immediate corrective action as required.
Quality Specific Goals
- Complete all planned Quality & Compliance training within the defined deadlines. Identifies and reports any quality or compliance concerns and take immediate corrective action as required
- Maintains knowledge of and understands all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int'l Law is broken.
- Maintains knowledge of and understands all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int'l Law is broken.
- Drives continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
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