Collections Associate

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia SHL Global Full time

_Yes to a better tomorrow._

_Come grow your career at SHL_
In this role, you will work as part of a dynamic and successful global OTC team.

You will be accountable for maximising cash flow whilst minimising bad debt provision as well as handling queries and chasing payments from our customers on behalf of our Saudi and Middle East region.

This role is based in Saudi Arabia in our Riyadh office, all applicants must be fluent in Arabic (speaking, reading and writing all essential) as well as being a Saudi National.


What you'll be doing;

This role will be responsible for all cash collections for the Saudi and Middle East region including cash receipts forecasting, query management and pro-active credit control.


You will send out invoices, monthly statements, calling customers in line with the cash collections process and work collaboratively with the local Sales team to aid and assist negotiations and escalations with the joint ambition of reducing the age profile of receivables.

Providing management with timely and accurate reporting that includes cash collections forecasts and maintaining all unallocated/unidentified credits is key.

You will also drive targeted AR reductions and help improve relevant controls whilst maintaining quality of output in a KPI driven environment in order to achieve monthly bookings, billing and collections targets.


Promote and develop excellent working relationships across all internal and external stakeholders, placing the customer at the heart of any decision.


What experience are we looking for:

A background in credit control is essential for this role, as well as an independent and proactive approach to work, you are likely to have a minimum 2-3 years experience in an International B2B/OTC Business.


Detailed working knowledge and experience of the latest industry standards in relation to billing and collection of income and debtor management.

Knowledge and experience of all methods of payment and the different payment channels for receiving customer payments.

Experience of working in a changing environment, able to focus on quality and key deliverables. Excellent communication skills.

LifeAtSHL:
Find out more about our flexible working culture at LifeatSHL.

Diversity, equity, inclusion and accessibility have been a thread in the fabric of SHL's business and culture for many years.

SHL remains uniquely positioned to support broader adoption of DEI and accessibility by employers through the use of our fair and inclusive talent acquisition and talent management solutions.

Find out more about DEI and accessibility at SHL.

Get in touch:
Choose a new path with SHL.
LifeAtSHL #CareersAtSHL #SHLHiringTalent #HybridRole #LinkedInJobs #LI-hybrid #creditcontrol #collections

About Us

  • We unlock the possibilities of businesses through the power of people, science and technology.
  • We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, groundbreaking science and business transformation.
  • When you inspire and transform people's lives, you will experience the greatest business outcomes possible. SHL's products insights, experiences, and services can help achieve growth at scale.
    What SHL can offer you
  • An inclusive culture.
  • A fun and flexible workplace where you'll be inspired to do your best work.
  • Employee benefits package that takes care of you and your family.
  • Support, coaching, and onthejob development to achieve career success.
  • The ability to transform workplaces around the world for others.


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