Job Description

Alert Engine Parts is searching for a RFC Clerk to join the team in East Rand . The purpose of this position is to liaise with superior to ensure any required work is done on time and effectively reaching set daily targets and to perform any duties relating in customer satisfaction given to you by your reporting manager. The incumbent will be responsible for all the Return for Credit stock including the administration and reports related to the stock.

Specific Role Responsibilities
Key Performance Indicators will include, but not limited to;

• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction.
• Assist in stock take procedures.
• Ensure housekeeping is done on a daily basis.
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory.
• Ensure set standard operational targets are achieved consistently
• Primary function is to ensure that all stock for binning, has been correctly binned.
• Binning documents must be actioned, and goods binned on the same day the binning documents are printed, and filed accordingly.
• One hour must be allocated every day, for destroying of unsalable/faulty import goods.
• In the event that there are no goods for binning, he must assist with checking of rfc goods.
• Always ensure that daily house-keeping is maintained, and work station is in a neat and tidy condition.
• Be able to work in other departments when required to do so

Qualifications and Experience

• Grade 12
• At least 3 years' experience in a similar environment
• Great communication and customer service experience
• Clear criminal record

Skills and Personal Attributes

• Great communication skills
• Customer service experience
• Organizational skills