MSF: Communications Internships 2024

2 weeks ago

Johannesburg, Gauteng, Saudi Arabia Médecins Sans Frontières (MSF) Full time
MSF: Communications Internship Programme 2024 / 2025

The Digital Communications Intern will provide administrative, writing, editing, graphic design, reporting and research support to the Communications team of the MSF South Africa. He/she reports to the Social Media Officer.

She/he will develop skills and knowledge in the following area:

  • Time management skills.
  • Website management skills.
  • Community Management skills.
  • Social Media Monitoring and Reporting.
  • Search Engine Optimisation Skills.
  • Understand how content works on digital platforms.
  • Analytical skills.
  • Adobe Creative Suite Skills.

Key Tasks and Responsibilities:

  • Update content on the MSF Southern Africa website.
  • Edit identified articles to ensure they are correctly tagged, and quality images are used.
  • Ensure relevant content is hyperlinked to improve Google search ranking and SEO.
  • Maintain a consistent layout for all articles.
  • Optimise content on the website for improved user experience.
  • Utilise SEO tools and content management systems, particularly Yoast, for content optimisation.
  • Apply SEO best practices and keyword optimisation techniques to all web content.
  • Write and edit content with a focus on readability and engagement.
  • Incorporate multimedia elements effectively into written content.
  • Implement linking strategies to enhance site authority and user experience.
  • Work with the Social Media Officer to help build and manage MSF South Africa's online communities.
  • Monitor and respond to social media trends observed in a proactive fashion.
  • Measure and report social media activities.
  • Develop content for social media channels: Research what works, testing different copy options.
  • Responding to comments and messages on MSF social media platforms: Facebook, LinkedIn, and Instagram.
  • Flagging disturbing or urgent comments and bring them to the attention of the social media manager to plan a response.
  • Working with Social Media Officer to regularly update the community management strategy.
  • Categorise queries and responses.

Requirements:

  • Studies in: Communications, Marketing, Public Relations, or similar field.
  • Good working knowledge of social media platforms, including Twitter, Facebook, Instagram, and LinkedIn.
  • Experience in managing social media accounts and interest in developing online communication & marketing tactics.
  • A strong interest in humanitarian issues.
  • Creative and flexible approach to work, and ability to work well within a team.
  • Proficiency in English, written and orally.
  • Experience balancing short-term and long-term responsibilities and working quickly when necessary and working in high-pressure and/or breaking-news situations.
  • A desire to work collaboratively on projects and teach others what you know.

Skills and Competencies:

  • Attention to detail.
  • Ability to work independently, as part of a team and interdepartmentally.
  • Strong organisational skills with the ability to carry out different tasks simultaneously and to prioritise time and resources accordingly whilst maintaining an overview of all activity.
  • Determined, committed and desire to learn.
  • Adhere to the MSF principles and to our values: Respect, Transparency, Integrity, Accountability, Trust, and Empowerment.
  • Adhere to the MSF Behavioural Commitments.

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