Store Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Al Futtaim Group Full time
Store Manager | Esprit| Alsalam Mall | Jeddah

About the Business:
ESPRIT is a globally recognised fashion brand offering the latest trends and designs.


With over 50 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.


About the Job:
We are currently looking for a Store Manager to join ESPRIT in Jeddah.

As a Store Manager you will be accountable for:

People Development / HR

  • Networks, recruits, hires, develops and retains high quality management and associates to fill store profile and succession planning.
  • Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
  • Organizes weekly staff meetings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.
Customer Experience / Sales

  • Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team.
  • Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions.
  • Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability

  • Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion.
  • Creates and executes strategies to maximize store sales and control expenses.
Operational Effectiveness

  • Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
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About You:
A passionate and experienced retailer, your background will include managing fashion retail operations and achieving optimum sales targets.

Full P & L responsibility will also lie with you and therefore you will need to be comfortable managing costs and budgets and interpreting sales data to report back to management on the overall financial status of your business.

Your ability to develop, coach and mentor your team will be a critical success factor.

Therefore your success at coaching others and demonstrating your ability to manage through others and deal with the ups and downs of supervising staff will be a key area we will measure.


Overall you are capable commercially and maintain awareness of market positioning while understanding the many contributing factors that increase or decrease foot fall and thus impacts your store.

About The Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise.

Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region.

Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.


The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario.

The Group's continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.


The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy.

This, linked with the Group's belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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