Restaurant Captain Waiter

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Noir KSA Full time

Job Title
:
Fine Dining Restaurant Captain Waiter - SAUDI NATIONAL


Place of Work
:
Laysen Valley, Riyadh


Deployment / Start Date
:
August
September 2024

Company Profile:
We are a multi-award-winning, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.

Responsibilities:

  • Lead and supervise the waitstaff team, ensuring adherence to service standards, proper etiquette, and timely execution of tasks.
  • Engage with guests warmly and professionally, addressing inquiries, offering recommendations, and ensuring their satisfaction throughout their dining experience.
  • Oversee table assignments, reservations, and seating arrangements to optimize guest flow and ensure a seamless dining experience.
  • Possess indepth knowledge of the menu, including ingredients, preparation methods, allergens, and wine pairings, to confidently answer guest questions and offer suggestions.
  • Handle guest complaints and concerns with diplomacy and tact, ensuring a positive resolution and guest satisfaction.
  • Train, mentor, and motivate waitstaff, fostering a positive and collaborative work environment.
  • Monitor and maintain the smooth flow of service, coordinating with the kitchen staff to ensure timely delivery of dishes and address any potential issues.
  • Proactively identify opportunities for upselling and suggestive selling to enhance the guest experience and maximize revenue.
  • Assist with inventory management, scheduling, and other administrative tasks as needed.

Qualifications:

  • Will be ready and available to start by August
  • September 202
  • Can speak English well, and Arabic (preferred)
  • Minimum of 3 years of experience as a waiter/waitress in a fine dining or upscale restaurant environment, with at least 12 years in a supervisory or leadership role.
  • Strong leadership and communication skills, exceptional interpersonal skills, ability to work under pressure and multitask, excellent problemsolving abilities, and a passion for providing exceptional service.
  • Indepth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.

Job Types:
Full-time, Permanent

Application Question(s):

  • Will you be ready or available to join our company by August
  • September 202
4? Yes or No?

  • In which country are you currently located?
  • Which country are you from? (Nationality)
  • What is your age right now?
  • Did you work for a HOTEL or FINE DINING restaurant in any GCC country before? Yes or No? If Yes, in which country and what was your position?
  • Do you speak and understand conversational Arabic? Yes or No?
  • Have you read and confirm the job description that we mentioned for this role? Yes or No?
  • How much is the MINIMUM monthly salary (full package / all in) that you will accept for this role? SAR _____
  • PLEASE CHECK YOUR INDEED INBOX / MESSAGES REGULARLY FOR JOB APPLICATION STATUS AND OR INTERVIEW INVITATIONS.


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