Workforce Management Analyst

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview of the role


The Workforce Management Analyst is responsible for developing and implementing strategies to optimize the use of human resources within the organization.

This includes analyzing data and metrics to identify trends and opportunities for improvement, scheduling and organizing the workforce to meet business needs, and coordinating the activities of team members to maximize productivity and efficiency.


What you will do

  • Responsible for the timely and correct employee data people Hub and SAP data entries, tracking system and background checks to ensure there are no delays.
  • Manage employee files in terms of collecting, scanning, archiving and updating as per company standards
  • Responsible of all HRO services delivery and control to submitted during our SLA timeline.
  • Focus on providing highlevel customer satisfaction and on continued customer satisfaction and quality. Display a proactive and creative attitude.
  • Create timely reports and trackers as per request from Line manager.
  • Attend and document employee disciplinary cases once assigned by line manager

Required Skills to be successful

  • Communication skills
  • Attention to detail.
  • Excellent team working skills.
  • Must be organised and efficient.
  • Ability to multitask within a demanding environment.
  • Ability to analyze reports, preparing summaries and propose actions were relevant

What equips you for the role

  • Minimum 3 years relevant working experience in HR and/or WFM in KSA
  • Excellent knowledge in the use of the Microsoft suite such as Excel, Word, Powerpoint, etc.


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