Concierge Agent – The Jeddah EDITION
2 weeks ago
Job Number
Job Category Rooms & Guest Services Operations
Location The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Tagged as: Rooms Guest Services Operations
#J-18808-Ljbffr
-
Concierge Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Inc. Full timeConcierge Agent - The Jeddah EDITIONJOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos tooJOB\_DESCRIPTION.SHARE.HTML Edition Hotels Job DescriptionJob Number Job Category Rooms & Guest Services Operations Location The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia Schedule Full-Time...
-
Concierge Agent
3 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by...
-
Concierge
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia pure house Full timeWe are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency.The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable...
-
Concierge Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making...
-
Receptionist - The Jeddah EDITION
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Inc. Full timeReceptionist - The Jeddah EDITIONJOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos tooJOB\_DESCRIPTION.SHARE.HTML Edition Hotels Job DescriptionJob Number Job Category Rooms & Guest Services Operations Location The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia Schedule Full-Time...
-
Chief Concierge
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Hilton Full timeChief Concierge - The Hotel Galleria JeddahA Chief Concierge maintains an immaculate lobby and ensures consistently-delivered exceptional customer service to Guests, especially as service affects the transferring and storing of luggage.What will I be doing?As Head Concierge, you will maintain an immaculate lobby and ensures consistently-delivered exceptional...
-
Concierge Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeCompany DescriptionRaffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 214 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of...
-
Receptionist - The Jeddah EDITION
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc. Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes,...
-
Steward – The Jeddah EDITION
1 week ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeJob Number Job Category Food and Beverage & CulinaryLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOperate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations...
-
Receptionist - The Jeddah EDITION
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...
-
Receptionist - The Jeddah EDITION
3 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...
-
Concierge Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia AccorHotel Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Concierge-Chief
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Inc. Full timeConcierge-ChiefJOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos tooJOB\_DESCRIPTION.SHARE.HTML Le Méridien Job DescriptionJob Number Job Category Rooms & Guest Services Operations Location Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia Schedule Full-Time Position Type Management JOB...
-
Bartender-The Jeddah EDITION
1 week ago
Jeddah, Makkah Province, Saudi Arabia Marriott International Full timeJob Number Job Category Food and Beverage & CulinaryLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve...
-
Concierge
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Accor Hotels Full timeCompany DescriptionAt Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging...
-
General Manager- The Edition Jeddah
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category Property LeadershipLocation The Jeddah EDITION, 2457 Corniche Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementTHE EDITION:is an unexpected, refreshing collection of individualized, one-of-a-kind hotels that caters to guests expecting, and in turn demanding, a...
-
Concierge-Chief
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and...
-
Concierge-Chief
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and...
-
Concierge-Chief
4 weeks ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and...
-
Plumber - The Jeddah EDITION
2 months ago
Jeddah, Makkah Province, Saudi Arabia Marriott Full timeJob Number Job Category Engineering & FacilitiesLocation The Jeddah EDITION, 7044 Corniche Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive...
