Director Information Technology

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

Job Number

Job Category Information Technology

Location The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY


In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure.

Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention).

Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property.

May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff.

CANDIDATE PROFILE

Education and Experience

  • BS/BA or equivalent work experience. Additionally, 57 years' experience in like position.
  • Systemrelated professional certifications preferred.
  • Previous management experience and demonstrated matrix management skills

CORE WORK ACTIVITIES

Managing Projects and Policies

  • Functions as onsite project manager who plans and manages both new systems and system upgrades for property site.
  • Performs assessments of needs ensuring compliance with budget, standards.
  • Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification.
  • Prepares project plans and monitors onsite.
  • Coordinates multiplevendor projects.
  • Verifies compliance to technologyrelated vendor contracts.
  • Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP.
  • Provides timely, accurate, and detailed status reports as requested.

Meeting Technology Needs

  • Evaluates and makes recommendations regarding technology/asset lifecycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc.
  • Foresees, identifies and resolves system(s) performance problems.
  • Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology.
  • Verifies property's technology assets are secure and maintained in accordance with Marriott International policies and standards.
  • Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff.
  • Reviews networks' performance and performs design/redesign as needed to meet property needs.

Forecasting and Complying with Financial Parameters

  • Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property's overall business success.
  • Manages technology profit and loss. Responsible for monitoring and controlling all technologyimpacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V.
  • Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.
  • Advises and verifies that property management has adequately addressed technology needs in short
- and long-term planning.

  • Reviews vendor proposals and selects appropriate vendor for technologies/hardware.

Building Successful Relationships

  • Communicates IR standards and best practices.
  • Is expected to present proposals, analyses, projects, costmodels, etc. in a well
- written and/or verbally articulate manner.

  • Is viewed as a credible leader by subordinates, peers, and senior management.
  • Provides exceptional customer service.

Managing and Conducting Human Resource Activities

  • May have direct management responsibility for propertybased system managers and technicians. Provides work direction to clusterbased systems technicians and managers.
  • Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experi

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