Senior Associate

5 days ago

Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

The job holder of this position is responsible for providing technical assistance and advising computer end users. In Charge of resolving daily users' / shop hardware and Software problems, The IT Support Specialist monitors the operation of company's computer system.

Key Responsibilities
  • Organizational:
  • Follow all relevant IT policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
  • Operational:
  • Implement activities under close supervision
  • Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
  • End User Support:
  • Analyze, install and configure new personal computer system; including cables, printers, personal access, electronic mail, Microsoft processing, operating system, other appropriate software and hardware
  • Working on escalated Incidents from the IT Service Desk, using BMC RemedyForce ticketing tool (online)
  • Review, monitor and upgrade existing workstations
  • Assist and instruct on the use of computer equipment, software and manuals
  • Understand internal/external customer technologies and problem resolution techniques
  • Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution
  • Provide end users 1st level support for all applications
  • Retail Stores Support:
  • Setup of and Support of all retail shops, including POS, printer, barcode scanner and basic application support
  • Work with the Technical Service Team for troubleshooting network & server related incidents
  • IT Asset Administration and Maintenance:
  • Perform routine tasks to maintain computer equipment's, their peripherals and data backups
  • Follow up on the daily performance of computer systems to verify correct operation and detect errors
  • Configure, install and test computer hardware, networking software and operating system software
  • Recommend improvements or upgrade and prepare evaluations of software, hardware & troubleshoot problems
  • Perform routine network start up and shutdown procedures, and maintain control records
  • Implement policies as set by Group IT in order to protect data, software and hardware to local IT infrastructure
  • Rely on instructions and pre-established guidelines to perform the functions of the job
  • Participate in relevant projects and community activities as and when needed

What you'll need to succeed

  • Fluent English
  • Relevant experience in a similar field
  • Bachelor Degree or higher in Information Technology or Similar Field

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

  • Senior Associate, She

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia SC Johnson Full time

    JOB TITLE: Senior Associate, SHELocation: Jeddah, Saudi ArabiaResponsibilities: Leads SHE compliance assurance processes, such as compliance calendars and leader standard work, to enable compliance with applicable laws, permit authorizations and company standards. Supports compliance with regulatory and company standards associated with the management of...

  • Senior Associate, Credit Admin.

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    SECTION I:JOB PURPOSEThe role will be responsible for implementing ITFC's credit administration and Operational Risk Management policies, by processing transactions tickets, monitoring compliance and reporting unresolved issues. This will include credit limits/amendment tickets validation in the system at the level of maker, feeding the operational risk...

  • Senior Associate, Process Excellence

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    IDB3208 - Senior Associate, Process Excellence Business Unit: ITFC Division: Not Applicable Department: Not Applicable JOB PURPOSE: The Business Excellence role ensures that processes within the corporation create value and run efficiently. Work with a team of individuals from across the organization to develop new methods of doing the required work,...

  • Senior Associate, Content Management

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    IDB3274 - Senior Associate, Content Management Business Unit: ITFC Division: Not Applicable Department: Not Applicable JOB PURPOSE: This role will play a pivotal role in enhancing the organization's visibility, stakeholder engagement, and brand positioning through strategic content creation and management. Its responsibility will be to develop and...

  • Senior Associate, Digital Innovation

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    IDB3133 - Senior Associate, Digital Innovation & FinTech Solutions Business Unit: ITFC Division: Not Applicable Department: Not Applicable SECTION I: JOB PURPOSE: SECTION I: JOB PURPOSE: This role is responsible for converting business architectures to fully integrated digital platforms as per ITFC's digital strategy. This role will work collaboratively...

  • Senior Associate, Office of the CEO

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    IDB3186 - Senior Associate, Office of the CEO Business Unit: ITFC Division: Not Applicable Department: Not Applicable SECTION I: JOB PURPOSE: This position provides technical expertise, efficient coordination, and effective communication within the CEO's office. This role ensures the CEO's access to information, manages administrative tasks, and supports...

  • Site Security Associate

    1 month ago

    Jeddah, Makkah Province, Saudi Arabia Raytheon Full time

    Job SummaryResponsible for checking all vehicles and pedestrians before they enter Al Khalediya Compound, Be available at all times during the shift to respond to any problems or situations that occur, Be familiar with all aspects of the RAYMES Security program; to include the General and Post Orders, as well as the characteristics of each post, Ensure that...

  • Site Security Associate

    4 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Raytheon Full time

    Job SummaryResponsible for checking all vehicles and pedestrians before they enter Al Khalediya Compound, Be available at all times during the shift to respond to any problems or situations that occur, Be familiar with all aspects of the RAYMES Security program; to include the General and Post Orders, as well as the characteristics of each post, Ensure that...

  • Associate Director

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia AECOM Full time

    Primary Location: KSA - Jeddah, SA - Bin Sulaiman CentCompany DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting...

  • Senior Associate

    4 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Senior Associate

    2 months ago

    Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • IDB2958 - Senior Associate, Regional Coordinator

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    IDB2958 - Senior Associate, Regional Coordinator Business Unit: ITFC Division: Not Applicable Department: Not Applicable JOB PURPOSE: JOB PURPOSE: This role is responsible for coordination work and proving operational and administrative support to Relationship Managers posted in ITFC's filed offices (i.e. Outposts). More specifically the...

  • Senior Global Advocacy Specialist

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    IDB3305 - Senior Global Advocacy Specialist Business Unit: Operations- Global Practice & Partnership Division: Not Applicable Job Purpose: The Senior Global Advocacy Specialist reports to the Associate Manager, Global Advocacy. He/She will support to channelize Bank's efforts in IsDB's positioning with the MDBs, at international fora like the G20, UN...

  • Associate Clinical Specialist

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Medtronic Full time

    Careers that Change LivesWe would like to offer you the position of Associate Clinical Specialist, Diabetes. As the Associate Clinical Specialist, you will report to Senior Sales Manager, Diabetes and will support the sales team within an assigned territory with new device installations to the patients, device troubleshooting, demo inventory setup and...

  • Senior Civil

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented Senior Civil / Structure Engineer to join our team In this role you will get to p erforms complex engineering tasks and particularly important engineering work efficiently and accurately.What You'll Be Doing Extracts engineering information from CAD drawings. Prepares engineering computations, material quantity...

  • CAMO Engineering Senior

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Airbus Full time

    Job Description:The CAMO Engineer Senior will assure the proper implementation of technical requirements (such as Airworthiness Directive) and provide technical support to the maintenance and material department. The CAMO Engineer Senior will also plan, schedule and coordinate activities for the maintenance of helicopters. The CAMO Engineer Senior will also...

  • Senior Design Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Parsons Full time

    Ready to put your design management expertise to work on complex projects? Are you great with people and have a track record managing teams that get the job done? Parsons is now seeking to hire an experienced Senior Design Manager with a desire to work on creating innovative, practical solutions to various projects that enhance the fabric of our community....

  • Risk Management Associate

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Panda Company Full time

    Risk Management AssociateJob DescriptionOPERATIONAL Conduct detailed data analysis to identify and assess potential risks within the grocery retail sector. Assist in the development and maintenance of risk registers, working closely with the risk managers. Work on project and major strategic initiatives and provide diligent risk assessments Follow up on...

  • Senior Associate, Digital Innovation

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    SECTION I:JOB PURPOSEThis role is responsible for converting business architectures to fully integrated digital platforms as per ITFC's digital strategy. The Senior Manager will work collaboratively to identify, develop, and deploy innovative technologies to enhance ITFC's digital footprint. Also, develop solutions through conceptualization and proof-of-work...

  • Senior HSE Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Parsons Oman Full time

    Job Description:Parsons is looking for an amazingly talented Health & Safety Manager to join our team In this role you will get to provide senior professional oversight, technical guidance, training and support to project and other Global Business Unit safety managersSPECIFIC RESPONSIBILITIESThe successful candidate will cover site bounded staff and cover...