Operations Manager

4 weeks ago


Durban, KwaZulu-Natal, Saudi Arabia Servest SA Full time

Minimum Requirements

  • Matric Grade 12
  • Business Management Qualification or Related
  • 3-5 years experience in a similar role
  • 5 years experience in a diverse Hygiene Service Delivery Environment at a Managerial Level
  • Compliance/Statutory Requirements knowledge, understanding and or Training
  • Occupational Health and Safety Act OHSA HACCP and Any other relevant Legislation
  • Good communication and customer service skills
  • Valid Drivers License and own transport

Duties & Responsibilities

  • Ensure minimum standards are adhered to by the operations and manage non conformance.
  • Scheduling and monitoring job completion.
  • Management of fleet vehicle.
  • Oversee the operations, meeting regularly with both the clients and the operations, utilising the service level agreement to monitor compliance.
  • Attend to matters arising, focusing on the customer and client satisfaction and ultimately client loyalty engage in client relations initiatives.
  • Negotiate contract terms with clients and suppliers.
  • Monitor the operations administrative work ensuring information is complete, reliable, accessible, timely and accurate including payroll variations, financial book work, health safety and security records as well as employee records.
  • Contribute to operations information and recommendations to strategic plans and reviews, prepare and complete action plans, implement production productivity, quality and customer service standards.
  • Participate in audits.


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