Global Category Manager, Digital

Job Description :

PURPOSE OF THIS ROLE

• Global Procurement delivers significant contribution towards Diageo business, productivity, and growth goals. The Digital & Technology category is seeking to deliver value creation to support operating margin improvement and competitive advantage through sourcing, negotiation, optimization, and supplier partnerships, using the sweet spot between efficiencies and effectiveness of our investment.
• This category is complex, with varying collaborator needs, significant external spend and key relationships at an executive level. The prime accountability for the role is to drive value through ensuring the commercial elements of spend in this category are implemented thoughtfully with our vendors. This role will lead sourcing decisions with key collaborators and will support the maximization of value as well asreturn on investment, whilst minimizing risk from all external spend - assuring quality of delivery and performance.
• The Digital & Technology category is additionally going through a period of transformation. Digital & Technology is growing in importance and becoming strategically more integrated in our planning and decision making. This is the most complex of all procurement categories due to the complexity and risks associated with the products and services in D&T categories.
• This role acts as the interface between business users and senior Collaborators and the Procurement community accountable for the purchasing strategy ensuring Diageo buys the right goods and services from the right supplier at the right price. The role will play a key part in developing and leading D&T procurement across Consumer, Customer, Supply, Tech Foundations, Analytics & Insights and Corporate spaces; through effective business partnering and collaboration across Procurement CoEs. This includes but is not limited to:
• Applying strategic procurement excellence, through the creation of category strategies built on Diageo's best methods, standards and tools to deliver procurement value for Diageo.
• Driving end-to-end execution of category strategies, ensuring that global and market category professionals are aligned and working in line with strategy.
• Serving as subject-matter expert for specific spend categories, ensuring collection and leverage of supply market expertise and close engagement with collaborators for value-adding procurement.

ACCOUNTABILITIES

General

• Leadership. Build, manage and elevate the business impact of Procurement within Digital & Technology. Inspire and develop junior members of the team and coach individuals as they develop and grow
• End to end category excellence. Take ultimate ownership for maximising procurement value for Diageo from one or more spend categories, including application of best-in-class market knowledge, collaborator engagement, global community development, tools & techniques.

Category strategy

• Business partnering. Develop and grow relationships with collaborators, partners and suppliers for deeper insights into needs and capabilities; establish a position to advise on how to gain greater value from close engagement with Procurement.
• Strategy development. For one or more spend categories, develop and evolve comprehensive category strategies that match strategic business requirements, are well researched with analysed market dynamics to create incremental procurement value for Diageo.
• Best in class capabilities. Generate insights and opportunities from internal and external benchmarking, develop cost models to consider scenarios with suppliers and collaborators and build & evolve analytics capabilities that allow regular review and improvement of strategies.
• Strategy execution. Take accountability for end-to-end execution of all category strategies developed, across geographical and organisational boundaries. Track and monitor progress. Ensure close collaboration of teams aligned behind strategies and resolve critical issues.

Sourcing

• Global sourcing: Lead all sourcing activities for CM4 global agreements and CM3 above-region leverage spend categories.
• Global contracting: For relevant sourcing projects, deliver best possible outcomes for Diageo through effective planning, preparation and application of the Negotiation Toolkit. Negotiate and close contracts aligned to relevant category strategies.
• Support to Market CoEs: Support Market CoEs with across-market sourcing activities through provision of best practices, coaching and alignment with category strategies.

Risk management

• Mitigate strategic risks. As part of category strategy development, identify and design mitigations for potential risks, in line with Category Strategy development standards.
• Mitigate sourcing risks. Identify corporate, supply, supplier and other risks associated with sourcing activities and put mitigations in place, engaging all relevant collaborators, partners and suppliers to ensure the mitigations are successful.
• Apply and improve tools & techniques. Apply Diageo Procurement best practice standard, ensuring the most recent and relevant approaches are always applied; use formal governance and peer review to ensure the quality and efficacy of risk management; contribute to development of standards.

Supplier relationship management

• Supplier Collaboration: Establish standards, ways of working and trust relationships with global suppliers in relevant categories; ensure Diageo best practices are applied and that there is a good foundation for strong performance, risk mitigation and rapid resolution of issues.
• Supplier performance: Support Market CoEs in setting critical metrics, driving consistency across suppliers and markets, improving the value of data generated and applied and act as an escalation point for chronic supplier performance issues.
• Supplier development: In line with Procurement strategic supplier strategies, collaborate with suppliers to unlock breakthrough opportunities for the business; stimulate supplier capabilities to generate ideas for the future.

REQUIREMENTS CAPABILITIES, SKILLS & EXPERIENCE

• Graduate or equivalent qualification and member of professional body, e.g., CIPS
• Extensive experience in Procurement, Finance, FMCG Commercial or other relevant role. Subject-matter expertise in supply markets and spend categories relevant to the role is desirable but not a barrier.
• Demonstrated performance in leading projects and teams, experience developing and implementing category and procurement strategies, managing and negotiating with suppliers
• Strong analytical and financial awareness including a comprehensive understanding of AOP requirements and financial goals & value drivers relevant to the categories in scope
• Senior or middle manager or senior specialist role experience with track record influencing and managing senior collaborators and budget holders and driving cross-border teams
• Exceptional communication skills: verbal, written and presentation; strong interpersonal skills
• Expertise in business and commercial competence and broad understanding of IT related legal and contractual concepts associated with technology – e.g. effective statements of work SOWs
• Proven track record of consistent performance and delivery
• Advanced business, financial, legal and commercial competence gained from previous negotiations on sourcing projects and or contact negotiations
• Proven track record of consistent performance and delivery what & how of performance