Supervisor-Reservations
4 weeks ago
Job Number
Job Category Reservations
Location Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2-years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Reservations Supervisor
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Ramla Serviced Residences Full timeAt Fairmont Hotels & Resorts, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Supervisor your responsible for effectively coordinating all hotel room requirements (group rooming lists, billing, VIP's, special requests etc.) in accordance with...
-
Agent Reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category ReservationsLocation Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Agent-reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category ReservationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...
-
Reservations Agent
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full timeJob Number Job Category ReservationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...
-
Reservations Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Grand Millennium Gizan Hotel Full timeAs the Reservations Manager at Grand Millennium Gizan, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.
-
Reserving Director
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia WTW Full timeReserving Director - P&C InsuranceThe RoleWe are looking for an experienced reserving actuary to join Willis Towers Watson in Riyadh as a consultant in our Property & Casualty (P&C) insurance practice to help us further develop our reserving practice and to contribute across adjacent areas.You will deliver high quality work in line with agreed deadlines for...
-
Reserving Director
1 month ago
Riyadh, Ar Riyāḑ, Saudi Arabia WTW Full timeThe RoleWe are looking for an experienced reserving actuary to join Willis Towers Watson in Riyadh as a consultant in our Property & Casualty (P&C) insurance practice to help us further develop our reserving practice and to contribute across adjacent areas. You will deliver high quality work in line with agreed deadlines for our broad set of clients, working...
-
Reserving Director
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia WTW Full timeThe RoleWe are looking for an experienced reserving actuary to join Willis Towers Watson in Riyadh as a consultant in our Property & Casualty (P&C) insurance practice to help us further develop our reserving practice and to contribute across adjacent areas. You will deliver high quality work in line with agreed deadlines for our broad set of clients, working...
-
Reserving Director
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia WTW Full timeThe RoleWe are looking for an experienced reserving actuary to join Willis Towers Watson in Riyadh as a consultant in our Property & Casualty (P&C) insurance practice to help us further develop our reserving practice and to contribute across adjacent areas. You will deliver high quality work in line with agreed deadlines for our broad set of clients, working...
-
Reserving Consultant
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia WTW Full timeThe RoleIn your role you will be helping our broad range of clients by: Developing solutions for clients through undertaking substantial work streams in reserving and/or capital modelling projects, working with project leaders to understand overall priorities. Working autonomously on specific work streams, under the high-level guidance of a senior colleague,...
-
Reserving Consultant
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Willis Towers Watson Full timeThe RoleIn your role you will be helping our broad range of clients by: Developing solutions for clients through undertaking substantial work streams in reserving and/or capital modelling projects, working with project leaders to understand overall priorities. Working autonomously on specific work streams, under the high-level guidance of a senior colleague,...
-
Reserving Consultant
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia WTW Full timeThe RoleIn your role you will be helping our broad range of clients by: Developing solutions for clients through undertaking substantial work streams in reserving and/or capital modelling projects, working with project leaders to understand overall priorities. Working autonomously on specific work streams, under the high-level guidance of a senior colleague,...
-
Assistant Mgr. Reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full timeJob Number Job Category ReservationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and...
-
Assistant Mgr. Reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc. Full timeJob Number Job Category ReservationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides...
-
Assistant Mgr. Reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full timeJob Number Job Category ReservationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and...
-
Cluster Assistant Reservations Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full timeA cluster Assistant Reservations manager will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent...
-
MP Reservations Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc. Full timeJob Number Job Category ReservationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work...
-
Clerk-reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time**หมายเลขงาน** **ประเภทของงาน** Reservations**สถานที่** Sheraton Riyadh Hotel & Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia ดูบนแผนที่**ตารางการทํางาน**...
-
Reservation Agent
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full timeWe're always looking for new ways to raise the bar. So, we're searching for a Reservation Agent with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls.A little taste of your day-to-day:Every day is different, but you'll mostly be:Up-sell rooms where possible according to established procedures to...
-
Agent-reservations
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full timeNúmero de Empleo Categoría de Empleo ReservationsUbicación The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado equivalente de un programa de...
