IT Infrastructure Engineer

4 weeks ago


Johannesburg, Gauteng, Saudi Arabia Datacentrix Full time

Duties:

  • Manage operations on a virtualized, distributed infrastructure provision, configuration, decommissioning, lifecycle, patching,
    • Local, Onsite and remote management of 5 IT HUBs across Africa
    • Level 1-3 Hardware Support
    • Level 1-3 Virtualization, SAN, vSAN Support
  • Plan and coordinate remote interventions of maintenance providers,
  • Plan and supervise interventions on duty, Non-Working Hours
  • Maintain the documentation system, the ITSM tool,
  • Apply Group standard policies: Respect of SOP, SLA, Reporting, KPI
  • Capacity Planning, ensure optimal use of internal resources, vCPU, Memory, Storage, IP Planning
  • Security and risk Aware, Risk Identification and rectification to possible security vulnerabilities
  • Reaction to identified Security threats on all platforms, physical and virtual
  • Backup monitoring and quick action to rectify and problems identified, Adherence to Company Backup and BCP DRP strategies.
  • Failover Simulation between Main DC HUB and DR Site, Non-Working Hours
  • Continuity of service for Operations hardware and software infrastructure on the day-to-day:
    • Network: Cabling, Switches, Optimizers, Routers, Firewall, Proxy, SSL VPN gateways, WAN, WiFi systems and others equipment UPS, Air-Con, Genset, IoT
    • Systems: Servers Windows/Linux or iSeries, Data backup means, Business Applications, Communication and collaborative tools

Essential experience, skills and qualifications:

  • Master's degree in information technology or Computer Science will be advantageous
  • Management of operations on virtualized and distributed infrastructures,
  • Management of operations on environment with clustering, replication, load balancer
  • ITIL Practitioner V3 / ITIL Specialist V4
  • Strong knowledge in Microsoft Active Directory environment is an added advantage
  • Windows Server: Advanced level
  • Knowledge in network/telecom Cisco certifications appreciated
  • vCenter or HyperV or Azure: Advanced level
  • Knowledge in IBM AS/400 environment would be a "plus"
  • Network foundation or intermediate,
  • ISO 27000, other IT security Training
  • Prince2, PMP or equivalence - Advantage

EXPERIENCE

  • 7 to 13 years relevant experience in IT
  • Minimum 8 years' experience in supporting and maintaining Microsoft Systems and Networks
    • Microsoft Server 2016 and 2019
    • Microsoft SQL MSSQL
    • IIS
    • Remote Desktop Services
    • WSUS
    • PowerShell
  • Minimum 7 years' experience in supporting and maintaining VMWare systems 6.7 or equivalent.
    • Templates
    • VCenter
    • Update manager
    • Clusters / Data Centres
    • 0 is advantageous
  • Ability to Manage a Technical Project
  • Experienced in working within Large Corporate Environments
  • ITSM solution on the market
  • Collaborative solution


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