Cosmetic Manager

2 months ago

Durban, KwaZulu-Natal, Saudi Arabia Dis-Chem Pharmacies Full time

Dis-Chem Pharmacies requires a Cosmetic Manager for their Port Shepstone Store.To manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service. Ensure staffs is on the floor to assist customers.

Minimum Requirements:
Essential:

  • Grade 12 / Matric
  • A minimum of 3 years' cosmetics or beauty experience within a retail environment
  • Previous supervision and/management of a staff complement of around 7
  • Computer literate – MS Office
  • Willing and able to work retail hours

Advantageous:

  • SAP experience
  • Qlikview experience

Job Specification:

  • Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
  • Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
  • Ensure staff receives relevant training, and manage and encourage feedback from
  • Ensure the store is adequately staffed at all
  • Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem's warehouse and
  • Manage and address customer compliments and
  • Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
  • Maintain merchandising and displays, to ensure a high standard of cleanliness within the
  • Ensure monthly promotions are carried out to achieve department
  • Keep up to date with in-depth knowledge regarding products, brands and the

Competencies:
Essential:

  • Strong command of the English Language written and oral
  • Be a team player
  • Provide excellent customer service
  • Understand stock reports and sales target and commission calculations

Advantageous:

  • Training, development and performance management of staff
  • Bilingual

Special Conditions of Employment:

  • Willing and able to work retail hours
  • Valid driver's license and own reliable transport
  • South African citizen
  • Clear credit and criminal records