Guest Experience Expert-Guest Relation

3 weeks ago

Jeddah, Makkah Province, Saudi Arabia Marriott Full time

Job Number

Job Category Rooms & Guest Services Operations

Location Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


  • Guest Relations Supervisor

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key....

  • Guest Relations Supervisor

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and...

  • Assistant Guest Relations Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Assistant Guest Relations Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Hotel Cleanliness Expert

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Hotel Cleanliness Expert

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Hotel Cleanliness Expert

    3 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Hotel Cleanliness Expert

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • F&B Service Expert

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they...

  • F&B Service Expert

    3 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they...

  • Duty Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...

  • Duty Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is...

  • Duty Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Duty Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Spa Service Expert

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number: 24085513 Job Category: Spa Location: Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia Schedule: Full-Time Located Remotely? No Relocation? No Position Type: Non-Management POSITION SUMMARY Our Spa Specialists play a key role in supporting various essential Spa functions. These associates focus on...

  • Spa Service Expert

    1 month ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number: 24085513 Job Category: Spa Location: Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia Schedule: Full-Time Located Remotely? No Relocation? No Position Type: Non-Management POSITION SUMMARY Our Spa Specialists play a key role in supporting various essential Spa functions. These associates focus on...

  • Duty Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Duty Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

  • Night Manager

    3 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of...

  • Night Manager

    2 weeks ago

    Jeddah, Makkah Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Jeddah, Medinah Road, Jeddah, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of...