Store Manager

Found in: beBee jobs SA - 2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full time

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Our Store Manager is responsible for driving the store business. They work towards achieving the store sales' target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand's guidelines and store processes.

Key Responsibilities

Drive the Business

  • Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
  • Define, execute and monitor the store action plan to achieve sales targets and KPIs.
  • Manage the customer database to build strong relationship with customers and create future potential selling opportunities
  • Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.
  • Think hybrid by leveraging all type of point of sales online and offline.

Team Leadership and Development

  • Provide a clear vision to the team about the business and store's vision and key directions
  • Identify, recruit, develop and retain strong talents
  • Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
  • Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.
  • Ensure performance improvement plans are discussed and documented in a transparent manner.

Customer Experience

  • Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
  • Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
  • Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

Operational Excellence

  • Ensure all sales and operational policies and procedures (SOP's) are followed and maintained in the store.
  • Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
  • Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.
  • Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.
  • Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
  • Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.

What you'll need to succeed

  • Previous experience as store manager in a Luxury Boutique
  • English Language

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

  • Store Manager

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Senior Store Manager – Luxury Technology Boutique

    Found in: beBee jobs SA - 1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full time

    Dyson Retail is Different, for a number of reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store. This means that the process of creating new owners needs to be about delivering a high-end, luxury experience, demonstrating the value of the technology and providing aftersales care. We want to...

  • Retail Operations Manager

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Full time

    Job SummaryManage all retail operations within Saudi Arabia Plan and implement strategies to meet sales targets Ensure compliance of company and franchisors operating proceduresMandatory RequirementsMinimum 10 years' experience in multi-store retail operations Minimum 3 Experience in multi-store franchise operations Bachelor's degree in relative fields...

  • Stock Controller

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    Chloé STOCK CONTROLLERA Chloe STOCK CONTROLLER is in charge of SUPPORTING THE STORE MANAGER AND THE ASSISTANT IN THE MANAGEMENT OF THE STOCK TO ENSURE FLAWLESS OPERATIONS AND COMMERCIAL ACTIVITIES.HE/SHE is An ambassador of the maison, in charge of welcoming every guests into the chloe family.A CHLOE STOCK CONTROLLER IS:1. A STOCKROOM AND LOGISTICS LEADERo...

  • Director of Property Management

    Found in: beBee jobs SA - 1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Red Castle Full time

    Job SummaryAssist in developing functional strategies, business plans and budgets in accordance with companies overall strategies and directions. Develop, monitor and implement departmental policies and procedures. Manage and review payments schedule in coordination with the Finance and Accounting Department. Manage companies other departmental issues such...

  • Future Opportunities

    Found in: beBee jobs SA - 3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Burberry Limited Full time

    Please note, when applying for this Client Advisor vacancy, you are not applying for an open position but to a talent pool for future vacant opportunities. As positions become available, applicants who meet the required criteria and screening requirements identified for the role may be contactedINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our...

  • Warehousing Operations Manager

    Found in: beBee jobs SA - 3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full time

    Job Summary Receives and inspects all incoming materials and reconciles with purchase orders; processes and distributes documentation with purchase orders; reports, documents and tracks damages discrepancies on orders received. Process largely routine documents in accordance with standard routines and checks for completeness and/or serious errors. Maintains...

  • Trade Marketing Agent

    Found in: beBee jobs SA - 3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full time

    Job Summary Visit all POS (FSs, FBOs, MFBOs, Modern Trade, Reseller's Shops and Grocery Shops) as per the assigned target to display the marketing material in line with the plan and standard guidelines. Arrange marketing material in the stores of the outlet, replenish the stock of marketing material in case of shortage. Pull out / remove the OLD marketing...

  • Senior Java Developer

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Cognizant Technology Solutions Full time

    7-10 years of significant IT experience in Java/Java EE technologiesDevelop framework components, and expose back-end web-services Exposing the backend system as REST and SOAP Web Services Build and manage re-usable assets in Service Layer (business layer) and persistence layer (DAO and Entity Framework), and pattern library components. Architecting,...

  • Manager - Projects

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CTS Saudi Arabia Limited, Cognizant Technology Solutions Full time

    Functional ArchitectQualification:Bachelor's in engineering / Master's in Business Administration / Chartered Accountant / Bachelor's or Master's in Commerce or equivalent industry experienceResponsibility:Business Planning: Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to...

  • Driver

    Found in: beBee jobs SA - 3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sherwin-William Full time

    Job SummaryEnsure back room is organized to support receiving, storing and shipping of stock. Unload in-coming merchandise from truck. Assist in loading orders on truck for customer deliveries installation as needed. Check in-coming merchandise against bills of lading and invoice. Place stock in proper area in stockroom and rotate same. Accurately measure...

  • Customer Support Specialist

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...

  • Senior Customer Support Specialist

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.Provide coaching and guidance to Customer Service Associates, fostering a collaborative and growth-oriented environment.Implement and manage Daily Management tools, focusing on backlog assessment and revenue...

  • CVM Modeling Specialist Professional

    Found in: beBee jobs SA - 1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mobily Full time

    Job SummaryBuild predictive and descriptive analytical solutions makes use of relevant and available Teradata based customer database, large analytical table and offer data (i.e. historical behavior, offer attributes) to identify the best customer and offer instance combinations in line with business objectives. Develop, and implement the statistical models...

  • Storekeeper

    Found in: beBee jobs SA - 5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Procurement, Purchasing, and Quality AssuranceLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYReceive and stage merchandise by department, mark appropriately for placement...

  • Demi Chef De Partie

    Found in: beBee jobs SA - 3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel...

  • Account Receivable Supervisor

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Finance & AccountingLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records,...

  • Commi III

    Found in: beBee jobs SA - 6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping, and storing...

  • Commi III

    Found in: beBee jobs SA - 6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping,...

  • Customer Support Specialist

    Found in: beBee jobs SA - 2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...