AVBOB: Internship Opportunities 2024
1 month ago
AVBOB Mutual Assurance Society is looking for young South African graduates aged between 18 and 35 to join their twelve-month Internship Programme for 2024/25.
This is your chance to work with a company that has a rich history of over a century and is deeply committed to putting customers first. As part of the team, you'll have access to personal support services and wellness programs. AVBOB values the growth of its employees and recognizes outstanding performance.
Responsibilities:
Key responsibilities include:
- Providing exceptional client service at branch locations.
- Handling client inquiries, documenting activities, and resolving issues efficiently.
- Escalating complex queries to supervisors promptly.
- Offering technical support on AVBOB Mutual's products and services.
- Building strong client relationships and ensuring follow-ups.
- Updating and maintaining client records accurately.
- Identifying potential service concerns through surveys and taking proactive steps.
- Staying informed about client service trends and assisting the team in capitalizing on them.
- Suggesting enhancements based on client feedback.
Fields of study:
Qualifications in any of the following fields are accepted:
- Financial Degree
- Accounting/Economics
- BSc Information Systems
- Marketing Management
- Business Administration
Skills and Competencies:
- Data Analytics
- Experience in Sales
- Customer Service skills
- Strong problem-solving abilities
- Ability to perform under pressure
- Effective written and verbal communication
- Excellent customer service skills
- Team-oriented mindset
- Customer-centric approach
- Analytical thinking
- Patience
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