Senior IT Operations Analyst

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Telecom Company Full time
Job Summary
  • Coordinate in staging and operating pilot tests, driving the completion of quality and business acceptance tests.
  • Support in the certification/installation of complex and non-standard hardware and software within STC.
  • Coordinate the checks on the quality of new hardware/software releases and provides appropriate feedback to the vendors and technology teams.
  • Support the development of user and technical documentation for the implementation, support and running of new and/or modified systems.
  • Support in developing new working methods and systems for the work unit to supply end users with increasingly improved levels of support.
  • Participate in building highly complex user interface applications and back-end databases using technical proficiency in various web development tools, programming languages and scripting languages.
  • Monitor the analyses of existing IT systems and procedures, recommending modification programs and user procedures to best meet STC's needs.
  • Manage day-to-day team operations within a specified scope, by undertaking related work processes and ensuring accuracy.
  • Allocate work programmes to the team and ensure necessary maintenance and operational reports and analyses are available on time for management decision making purposes.
  • Prepare and implement shift plans for the reporting team, if any, including resources, work scheduling and backups for shift operators to ensure effective completion of planned tasks.
  • Manage the implementation of approved technology support policies, processes and procedures so that the required work is carried out in a controlled manner.
  • Provide advice and support to service personnel on the best ways of meeting and resolving specific customer needs.
  • Coordinate the activities of service personnel to meet overall time and project requirements.
  • Develop and communicates the scheduling of system manipulations and batch co-ordination exercises.
  • Help with routine work and escalates issues, as necessary.
  • Liaise within the assigned team to build effective working relationships.
Jobs at this level are responsible for analysing existing IT systems and procedures, advising and resolving specific customer needs and escalating major problems. Also, they are responsible for developing reports on complex user technical requirements and technology/vendor capability.Required Experience & Qualification
  • 2 - 4 years of experience in the Technical service and maintenance at technology/telecommunication indust
  • Bachelor's degree in a Computer Science / Information Technology / Telecommunication / Electronics & Communication / Electrical / Computer / Mechanical Engineering related discipline
Desired Skills & Knowledge
  • Analytical Thinking
  • Teamwork
  • Flexibility
  • Building Relationships
  • Customer Centricity
  • Self-motivation.
  • Up-to-date of new the technologies.
  • Flexibility
Language
  • Arabic: Advanced
  • English: Advanced

  • Senior Operational Finance Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dentsu Aegis Network Ltd. Full time

    Senior Operational Finance Analyst page is loaded Senior Operational Finance Analyst Apply locations Riyadh time type Full time posted on Posted 30+ Days Ago job requisition id R The purpose of this role is to perform and support the standard Operational Finance activities as detailed in the end to end transaction process documentation for which the role...

  • Senior Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Noviro Advisory Full time

    We are looking for a detail-oriented and strategically minded senior analyst to join our finance team. The senior analyst's responsibilities include assisting with financial planning and budgeting processes, analyzing financial statements and reports, developing financial models, preparing projections, and performing research and analysis as may be required...

  • Senior Cyber Security Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Fransi Capital Full time

    Job SummarySkillsIT Governance Cybersecurity Business Continuity PlanningLevel of EducationBachelor's DegreeSeniority LevelMid-Senior levelIndustryFinancial ServicesEmployment TypeFull-timeJob FunctionsInformation TechnologyThe Senior Cybersecurity Analyst will assist the Head of Information Technology in day-to-day activities and operations of the team. The...

  • Senior Cyber Security Analyst

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Fransi Capital Full time

    Job SummarySkillsIT Governance Cybersecurity Business Continuity PlanningLevel of EducationBachelor's DegreeSeniority LevelMid-Senior levelIndustryFinancial ServicesEmployment TypeFull-timeJob FunctionsInformation TechnologyThe Senior Cybersecurity Analyst will assist the Head of Information Technology in day-to-day activities and operations of the team. The...

  • Senior Business Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Proven Arabia Full time

    Role Description This is a fulltime onsite role for a Senior Business Analyst encompassing Management Consulting responsibilities such as analyzing complex business problems identifying improvement opportunities and providing strategic recommendations to clients. The experience needed for this role is 3 years or more as a business analyst or similar role in...

  • Senior Business Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia FPRS Full time

    Senior Business Analyst - Real EstatA- Responsibilities:1- Data analysis: The Senior Business Analyst collects and analyzes data related to real estate market trends, property values, and investment opportunities. They leverage this information to provide strategic insights and recommendations to support the company's real estate investment decisions. This...

  • Senior Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marsh McLennan International Full time

    Senior Analyst : Onsite Technical Support - RiyadhOpened Recently Location Al Faisaliah Center, Al Olaya, Riyadh 12212, Saudi Arabia Category Technology Job Id R\_267251 JOB DESCRIPTION MMC Technology is now looking for a Senior Analyst – Onsite Technical Support to be based at our Riyadh Office, supporting our Oliver Wyman Colleagues Oliver Wyman is a...

  • Senior Business Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Azm Dev Full time

    Senior Business Analyst (CBAP Certified) Location: Riyadh, KSA Job Description The Senior Business Analyst is responsible for analyzing business processes, identifying areas for improvement, and proposing actionable solutions. This role involves close collaboration with stakeholders to document requirements and ensure alignment with business objectives,...

  • senior qa analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia JODAYN Full time

    The Senior QA Analyst should possess a mix of manual and automated testing experience on web based applications being developed with Microsoft tools, as well as a demonstrated ability to create detailed test specifications and test plans. The candidate will create and execute both functional tests and use case scenarios by working with the business...

  • Senior Data Manager and Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia WhiteCrow Research Full time

    We are seeking a Senior Data Manager and Analyst to join the Exploration Geospatial & Data Management Solutions Division of Exploration.The Exploration Geospatial & Data Management Solutions Division is responsible for overseeing the development and use of data systems within our client.In addition, ensuring effective data management, formulating data...

  • Senior Financial Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rawaj - Human Capital Management Full time

    Get to know our client:Our client is a forward-looking maritime facility with a vision to become the 'Shipyard of the Future'.The facility is set to be one of the largest maritime facilities in the world, with the capacity to build various types of vessels, including very large crude carriers, offshore drilling rigs, and commercial ships. It will help shape...

  • Operations Analyst Graduate

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...

  • SENIOR BUSINESS SYSTEMS ANALYST- Riyadh

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MasterHR Full time

    Required For A Software House Located KSA employees for a governmental project in Riyadh , SENIOR BUSINESS ANALYSTS2-Senior Business Analyst Responsible and accountable for eliciting, analyzing, validating, specifying, verifying, and managing the real needs of the project stakeholders, including customers and end users across multiple domains. Involved at...

  • SOC Analyst Level 2

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia IT Security C&T Full time

    Company DescriptionIT Security C&T is an innovative, fast-growing security consulting and training company. Our management team combined with our consultants and engineers work together to deliver comprehensive security solutions to our customers around the MENA region.IT Security C&T is continuously expanding its team of qualified professionals for a wide...

  • Senior Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MMC Corporate Full time

    MMC Technology is now looking for a Senior Analyst – Onsite Technical Support to be based at our Riyadh Office, supporting our Oliver Wyman Colleagues Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit The OpportunityThe Onsite Technical Support Senior Analyst provides support to end users...

  • Senior Analyst

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Oliver Wyman Group Full time

    MMC Technology is now looking for a Senior Analyst – Onsite Technical Support to be based at our Riyadh Office, supporting our Oliver Wyman Colleagues Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit The OpportunityThe Onsite Technical Support Senior Analyst provides support to end users...

  • Epmo Operations Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Provide Administrative Support within Enterprise Project Management Office (EPMO) overall activities andfunctions to achieve its mission, goals, objectives and to enhance its existing systems, process and productivity.Essential Responsibilities and Duties:Supports the EPMO Operations Specialist and EPMO Operations Senior Analyst by generatingprogress...

  • Senior Knowledge Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Vijua Full time

    Senior Knowledge Analyst - Cente...- Riyadh, Saudi Arabia*Senior Knowledge Analyst - Center for CFO Excellence- Riyadh, Saudi ArabiaPosted 14 minutes ago 1 open position Be the First to Apply Experience Needed: Not Specified Education Level: Not Specified Job DetailsCareer Level: Experienced (Non-Manager) Salary: Confidential Job Categories: Skills And...

  • Operations Analyst Graduate

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full time

    At Boeing we innovate and collaborate to make the world a better place. From the seabed to outer space you can contribute to work that matters with a company where diversity equity and inclusion are shared values. Were committed to fostering an environment for every teammate thats welcoming respectful and inclusive with great opportunity for professional...

  • Senior Analyst

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Boston Consulting Group Full time

    WHAT YOU'LL DO:As a Senior Knowledge Analyst (SKA) in a Client Focused role within BCG's Health Care Practice Area, focusing predominantly on Provider and Payer clients in the Saudi market, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops,...