Stylist

3 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

Chloé STYLIST



A Chloe STYLIST is An ambassador of the Maison, in charge of welcoming every guests into the Chloe family.

He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.



A CHLOE STYLIST is:



1. A Client Relationship owner

o Delivers exceptional Customer Service and Takes pride in Developing long-term relationships

o IS AWARE OF CRM targets and actively engages in all actions to reach them

o IMPLEMENTS personalised REACH-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe

o Consistently CAPTURES client data and takes notes of ALL qualitative information

o knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles



2. An omnichannel business partner

O has at heart to OFFER EXCELLENT CUSTOMER SERVICE and DELIVERs STRONG business performance

o uses all omnichannel services available to grow sales

o is aware of store and individual SALES AND KPIS targets and actively engages in all actions to reach them

o actively completes trainings and participates in ALL commercial activities set by the SM/ASM /HO

o consistently works to achieve given sales, KPIs and CRM targets

O IS aware of local trading environment and competitors 'activities

3. AN OPERATIONS EXCELLENCE supporter

O ENSUREs IMPECCABLE STORE environment, BOH and grooming at any time of the day and supports colleagues and managers

o proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time

O IMPLEMENTS ALL GUIDELINES RELATED TO STORE AND BOH MANAGEMENT AND participates in inventories

o SupportS after sales clients and follows up to ensure IMPECCABLE AFTER SALES SERVICE

o Complies with ESTABLISHED RICHEMONT POLICIES AND STANDARDS



WE LOOK FOR PEOPLE WHO DEMONSTRATE ENTREPRENEURSHIP, WHO CHERISH TOGETHERNESS,

WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A POSITIVE IMPACT.


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