IT Technical Support Learnerships 2024
3 weeks ago
iMasFinance is an authorized financial services provider, offering financing and insurance products. We are looking for previously disadvantaged unemployed candidates to participate in our 12-month Technical Support Learnership Programme.
This Learnership leads to a certificate in IT Technical Support NQF4 and consists of structured learning components combined with practical/workplace experience.
Stioend: R4 500 pm
Responsibilities:
The successful candidate will gain workplace experience in our IT department including exposure to the following:
- Workstation set-up, and maintenance
- Trouble shooting and providing solutions to IT incidents
- Escalate incidents to third level support
- Provide telephonic technical support
- Management feedback and reporting upon request
- Assist with hardware and software roll out of a new site
- Continuous on-the-job coaching, training, and mentoring
Qualification Requirements:
- Grade 12 with Mathematics or Accounting
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- 2nd language (Minimum Level 4 – 50%)
- Other relevant tertiary qualification is an advantage.
Other Requirements:
- Must be unemployed and currently not registered for any studies
- Opportunity is available to previously disadvantaged youth
- Must have interest in a career in IT Networks and IT Security
- Applicants must be available to start with the Learnership in February 2024
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