IT Technical Support Learnerships 2023

3 weeks ago


Johannesburg, Gauteng, Saudi Arabia Discovery Full time
Discovery: IT Technical Support Learnership Programme 2023 / 2024

This Learnership leads to a nationally recognised FETC: IT Technical Support qualification which consists of structured learning components combined with practical/workplace experience in the IT Servicing Team.

Areas of responsibility may include but not limited to: Desktop support, hardware engineering, Digital Support (Contact Centre)

Required Education:

Grade 12 is essential.

  • Maths (Minimum Level 4 – 50%)
  • English (Minimum Level 4 – 50%)
  • Maths Literacy (Minimum Level 5 - 60% )
  • 2nd language (Minimum Level 4 – 50%)

NB. An Incomplete tertiary IT qualification will be an added advantage

Additional Requirements:

  • Not be engaged in post Matric studies or formal employment;
  • Not have completed any previous Learnership.
  • Be between the ages of 18 and 30 years;
  • Have effective communication skills in the written & verbal English language;
  • Possess basic computer skills mainly MS Excel & MS Outlook

Skills and Competencies:

  • Innovative/ critical thinking/ and problem solving skills
  • Good attention to detail and levels of accuracy
  • Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
  • Time management and planning skills
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Ability to work independently and in a team orientated environment
  • Service driven, a sense of urgency and a team player.

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